OPERATIONS ADMINISTRATOR - CLEANING
Company
Fidelity Services Group
Location
Midrand
Posted
3 days ago
Via
SimplyHired
Apply On
Job Description
Operations Administrator – Fidelity Cleaning Services
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum wage for Plumber Jobs in South Africa as of 2026?
As per the Department of Employment and Labour, the national minimum wage for plumbers in South Africa is R27.45 per hour as of 1 January 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Plumbers registered under the Building Bargaining Council receive an additional R450 monthly tool allowance.
What education and experience are required to qualify for Plumber Jobs in South Africa?
As per the Department of Employment and Labour, applicants need an N2 certificate in plumbing plus a minimum of 3 years verifiable experience under a qualified artisan. A Red Seal trade test certificate obtained after 2025 is mandatory for formal employment. No qualifications are accepted without proof of 2800 hours of logged practical training.
What documents are needed to apply for Plumber Jobs through official South African channels?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, Red Seal certificate, and proof of 3 years experience via the ESSA portal by 31 March 2026. A valid tax clearance certificate from SARS and medical fitness report are also required for all applications. Incomplete submissions are rejected within 14 days.
What are the standard working hours and leave entitlements for plumbers in South Africa?
As per the Department of Employment and Labour, plumbers work 45 hours per week with 21 consecutive days of annual leave after 12 months of service as of 2026. Sick leave is capped at 30 days over a 3-year cycle and family responsibility leave is limited to 3 days per year. UIF contributions entitle workers to maternity leave of 4 consecutive months.
