Security Control Room Operator

Security Control Room Operator


Company
Specialised Alarm Monitoring Services
Location
Pretoria
Posted
29 days ago
Via
Indeed

Job Description
Key Responsibilities
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.

Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.

We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards

Pay: From R6 500,00 per month

Work Location: In person

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the minimum hourly wage for packing staff jobs in South African warehouses starting 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for packing staff from 1 March 2026. Overtime must be paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at all workplaces.
Q Do I need a matric certificate or prior experience to qualify for packing staff roles in South Africa in 2026?
Packing staff positions require only a Grade 9 certificate and no prior experience according to the Department of Employment and Labour guidelines effective 2026. Workers must be at least 18 years old and pass a basic medical fitness test for shift work.
Q Which documents are required when applying for packing staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, and bank account details to register on the Employment Services System by 31 December 2026. A signed CV and UIF registration number are also mandatory for all applications.
Q What are the maximum working hours and annual leave entitlements for packing staff in South Africa for 2026?
Packing staff may not exceed 45 ordinary hours per week with a maximum of 10 hours overtime as regulated from 1 January 2026. Full-time workers receive 21 consecutive days of paid annual leave after 12 months of service.
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