Retail Security Guard

Retail Security Guard


Company
Recruite Agency
Location
Cape Town
Posted
1 day ago
Via
via Recruite Jobs

Job Description
Our client, a retail centre in Cape Town, Western Cape, is looking for a Retail Security Guard to prevent theft and ensure a safe shopping environment. You will patrol the mall, monitor customer behaviour, apprehend shoplifters according to legal procedures, and assist with emergency evacuations. Retail security experience is preferred.
Responsibilities
• Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.
• Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
• Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.
• Control access to buildings and sites by verifying identification, issuing visitor passes, and maintaining an accurate access register.
• Perform regular checks of security equipment including alarms, cameras, radios, and access control systems to ensure functionality.
• Write detailed and accurate incident reports describing security events, observations, and actions taken for management review.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.

Requirements
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.
• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
• A valid driver's licence is required for armed response and patrol positions.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.
• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.

Qualifications
PSIRA Grade A or B Registration

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the minimum hourly wage for packing staff jobs in South African warehouses starting 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for packing staff from 1 March 2026. Overtime must be paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at all workplaces.
Q Do I need a matric certificate or prior experience to qualify for packing staff roles in South Africa in 2026?
Packing staff positions require only a Grade 9 certificate and no prior experience according to the Department of Employment and Labour guidelines effective 2026. Workers must be at least 18 years old and pass a basic medical fitness test for shift work.
Q Which documents are required when applying for packing staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, and bank account details to register on the Employment Services System by 31 December 2026. A signed CV and UIF registration number are also mandatory for all applications.
Q What are the maximum working hours and annual leave entitlements for packing staff in South Africa for 2026?
Packing staff may not exceed 45 ordinary hours per week with a maximum of 10 hours overtime as regulated from 1 January 2026. Full-time workers receive 21 consecutive days of paid annual leave after 12 months of service.
View all 7 FAQs