Housekeeper - Room Attendant
Company
Pepperclub Hotel & Spa
Location
Cape Town
Posted
3 days ago
Via
via BeBee
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town The Room Attendant at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to Responsibility, Accountability, Integrity, Service, and Excellence (RAISE) — ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Pepperclub Hotel | Cape Town The Room Attendant at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to Responsibility, Accountability, Integrity, Service, and Excellence (RAISE) — ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Frequently Asked Questions
Quick answers about Packing Staff Jobs
What is the minimum hourly wage for packing staff jobs in South African warehouses starting 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for packing staff from 1 March 2026. Overtime must be paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at all workplaces.
Do I need a matric certificate or prior experience to qualify for packing staff roles in South Africa in 2026?
Packing staff positions require only a Grade 9 certificate and no prior experience according to the Department of Employment and Labour guidelines effective 2026. Workers must be at least 18 years old and pass a basic medical fitness test for shift work.
Which documents are required when applying for packing staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, and bank account details to register on the Employment Services System by 31 December 2026. A signed CV and UIF registration number are also mandatory for all applications.
What are the maximum working hours and annual leave entitlements for packing staff in South Africa for 2026?
Packing staff may not exceed 45 ordinary hours per week with a maximum of 10 hours overtime as regulated from 1 January 2026. Full-time workers receive 21 consecutive days of paid annual leave after 12 months of service.
