Dispatcher

Dispatcher


Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee

Job Description
Job description

Dispatcher – 8 Hour (Schedule Base)

Location: Pinetown, Durban

Job Type: Permanent

Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role

We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.

If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.

Key Responsibilities

Dispatch security guards to assigned sites and respond to call-offs

Monitor attendance, shift coverage, and late arrivals

Communicate clearly with guards, supervisors, and management

Maintain daily logs, incident reports, and shift records

Handle incoming calls and respond to operational issues promptly

Use scheduling systems, Teams/WhatsApp, and basic office tools

Escalate emergencies or compliance issues as required

Requirements

Previous dispatching experience (security, logistics, or similar preferred)

Strong communication and multitasking skills

Ability to stay calm and professional in high-pressure situations

Basic computer skills (email, spreadsheets, knowledge of scheduling software)

Reliable transportation and punctuality

Microsoft Exposure

Security industry experience is a plus, but not required

Schedule & Pay

Rotating Shifts (exact hours discussed during interview)

Competitive pay based on experience

Opportunities for growth within the company

Why Work With Us

Stable rotating-shift schedule
Supportive management team

Fast-paced, team-oriented environment
Job Type: Permeant Position

Work Location: Office Based

Job Type: Permanent

Pay: From R8 000,00 per month
Work Location: In person

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the minimum hourly wage for packing staff jobs in South African warehouses starting 1 March 2026?
The Department of Employment and Labour sets the National Minimum Wage at R28.79 per hour for packing staff from 1 March 2026. Overtime must be paid at 1.5 times the rate after 45 hours per week. Employers must display the wage schedule at all workplaces.
Q Do I need a matric certificate or prior experience to qualify for packing staff roles in South Africa in 2026?
Packing staff positions require only a Grade 9 certificate and no prior experience according to the Department of Employment and Labour guidelines effective 2026. Workers must be at least 18 years old and pass a basic medical fitness test for shift work.
Q Which documents are required when applying for packing staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, and bank account details to register on the Employment Services System by 31 December 2026. A signed CV and UIF registration number are also mandatory for all applications.
Q What are the maximum working hours and annual leave entitlements for packing staff in South Africa for 2026?
Packing staff may not exceed 45 ordinary hours per week with a maximum of 10 hours overtime as regulated from 1 January 2026. Full-time workers receive 21 consecutive days of paid annual leave after 12 months of service.
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