Security Control Room Operator
Company
Specialised Alarm Monitoring Services
Location
Pretoria
Posted
29 days ago
Via
Indeed
Job Description
Key Responsibilities
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.
Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.
We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards
Pay: From R6 500,00 per month
Work Location: In person
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.
Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.
We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards
Pay: From R6 500,00 per month
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R29.45 per hour as of 1 March 2026. This applies to all grades with overtime paid at 1.5 times the rate after 45 hours per week.
What PSIRA registration is required to work as a security guard in South Africa?
As per the Private Security Industry Regulatory Authority, all security guards must hold a valid PSIRA Grade E to A certificate renewed annually at R180. Unregistered work carries a fine of R50,000 or 12 months imprisonment effective 2026.
What documents are needed to apply for a security guard job in South Africa?
As per the Department of Employment and Labour, applicants must submit a valid ID, PSIRA certificate, SAPS clearance, and proof of address. Applications require these exact documents uploaded via the official ESSA portal by 31 December 2026.
What are the standard working hours and annual leave for security guards in South Africa?
As per the Department of Employment and Labour, security guards work a maximum of 45 hours per week with 15 days paid annual leave after 12 months of service. Night shift allowances are R4.50 per hour from 2026.
