Housekeeper - Room Attendant
Company
Pepperclub Hotel & Spa
Location
Cape Town
Posted
3 days ago
Via
via BeBee
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town The Room Attendant at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to Responsibility, Accountability, Integrity, Service, and Excellence (RAISE) — ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Pepperclub Hotel | Cape Town The Room Attendant at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to Responsibility, Accountability, Integrity, Service, and Excellence (RAISE) — ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R29.45 per hour as of 1 March 2026. This applies to all grades with overtime paid at 1.5 times the rate after 45 hours per week.
What PSIRA registration is required to work as a security guard in South Africa?
As per the Private Security Industry Regulatory Authority, all security guards must hold a valid PSIRA Grade E to A certificate renewed annually at R180. Unregistered work carries a fine of R50,000 or 12 months imprisonment effective 2026.
What documents are needed to apply for a security guard job in South Africa?
As per the Department of Employment and Labour, applicants must submit a valid ID, PSIRA certificate, SAPS clearance, and proof of address. Applications require these exact documents uploaded via the official ESSA portal by 31 December 2026.
What are the standard working hours and annual leave for security guards in South Africa?
As per the Department of Employment and Labour, security guards work a maximum of 45 hours per week with 15 days paid annual leave after 12 months of service. Night shift allowances are R4.50 per hour from 2026.
