Dispatcher

Dispatcher


Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee

Job Description
Job description

Dispatcher – 8 Hour (Schedule Base)

Location: Pinetown, Durban

Job Type: Permanent

Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role

We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.

If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.

Key Responsibilities

Dispatch security guards to assigned sites and respond to call-offs

Monitor attendance, shift coverage, and late arrivals

Communicate clearly with guards, supervisors, and management

Maintain daily logs, incident reports, and shift records

Handle incoming calls and respond to operational issues promptly

Use scheduling systems, Teams/WhatsApp, and basic office tools

Escalate emergencies or compliance issues as required

Requirements

Previous dispatching experience (security, logistics, or similar preferred)

Strong communication and multitasking skills

Ability to stay calm and professional in high-pressure situations

Basic computer skills (email, spreadsheets, knowledge of scheduling software)

Reliable transportation and punctuality

Microsoft Exposure

Security industry experience is a plus, but not required

Schedule & Pay

Rotating Shifts (exact hours discussed during interview)

Competitive pay based on experience

Opportunities for growth within the company

Why Work With Us

Stable rotating-shift schedule
Supportive management team

Fast-paced, team-oriented environment
Job Type: Permeant Position

Work Location: Office Based

Job Type: Permanent

Pay: From R8 000,00 per month
Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum wage for Security Guard Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R29.45 per hour as of 1 March 2026. This applies to all grades with overtime paid at 1.5 times the rate after 45 hours per week.
Q What PSIRA registration is required to work as a security guard in South Africa?
As per the Private Security Industry Regulatory Authority, all security guards must hold a valid PSIRA Grade E to A certificate renewed annually at R180. Unregistered work carries a fine of R50,000 or 12 months imprisonment effective 2026.
Q What documents are needed to apply for a security guard job in South Africa?
As per the Department of Employment and Labour, applicants must submit a valid ID, PSIRA certificate, SAPS clearance, and proof of address. Applications require these exact documents uploaded via the official ESSA portal by 31 December 2026.
Q What are the standard working hours and annual leave for security guards in South Africa?
As per the Department of Employment and Labour, security guards work a maximum of 45 hours per week with 15 days paid annual leave after 12 months of service. Night shift allowances are R4.50 per hour from 2026.
View all 7 FAQs