Operations Manager - Cleaning Services
Company
Placements24
Location
Johannesburg
Posted
4 days ago
Via
via WhatJobs
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Job Description
Our client is a leading provider of commercial cleaning and sanitation services, renowned for its commitment to quality and client satisfaction. We are seeking a highly organized and results-driven Operations Manager to oversee daily operations at our Johannesburg, Gauteng, ZA facility. This role is crucial in ensuring efficient service delivery, managing cleaning teams, optimizing resource allocation, and maintaining high standards of cleanliness and hygiene. The ideal candidate will have a strong background in operations management, particularly within the service industry, with proven leadership skills and a keen eye for detail. You will be responsible for staff supervision, performance management, client relations, and implementing operational improvements to enhance service quality and cost-effectiveness.
Key Responsibilities: Oversee all daily operations of the cleaning and sanitation services division. Manage, train, and motivate a large team of cleaning staff, ensuring high performance and adherence to standards. Develop and implement efficient work schedules and resource allocation plans. Monitor service quality and client satisfaction, addressing feedback and resolving issues promptly. Ensure compliance with health, safety, and environmental regulations within all operational areas. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement. Conduct regular site inspections to ensure cleaning standards are met and identify areas for improvement. Collaborate with sales and client relations teams to ensure seamless service delivery and client retention. Implement operational improvements to enhance efficiency, reduce costs, and improve service quality. Maintain accurate operational records, including staff attendance, performance metrics, and supply usage. Foster a positive and productive work environment for all team members. Participate in strategic planning and budgeting for the operations department. Qualifications and Skills: Proven experience in operations management, preferably in the cleaning, facilities management, or service industry. Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent organizational and time management abilities, with a capacity to manage multiple priorities. A thorough understanding of cleaning techniques, sanitation standards, and health and safety protocols. Proficiency in operational planning and performance monitoring. Strong communication, interpersonal, and problem-solving skills. Ability to work under pressure and make sound decisions in a fast-paced environment. Experience with budgeting and cost control measures. Proficiency in Microsoft Office Suite and relevant operational software. A valid driver's license and willingness to travel within the Johannesburg area as needed. This is an excellent opportunity for a dedicated operations professional to take on a challenging and rewarding role within a respected industry leader.
Key Responsibilities: Oversee all daily operations of the cleaning and sanitation services division. Manage, train, and motivate a large team of cleaning staff, ensuring high performance and adherence to standards. Develop and implement efficient work schedules and resource allocation plans. Monitor service quality and client satisfaction, addressing feedback and resolving issues promptly. Ensure compliance with health, safety, and environmental regulations within all operational areas. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement. Conduct regular site inspections to ensure cleaning standards are met and identify areas for improvement. Collaborate with sales and client relations teams to ensure seamless service delivery and client retention. Implement operational improvements to enhance efficiency, reduce costs, and improve service quality. Maintain accurate operational records, including staff attendance, performance metrics, and supply usage. Foster a positive and productive work environment for all team members. Participate in strategic planning and budgeting for the operations department. Qualifications and Skills: Proven experience in operations management, preferably in the cleaning, facilities management, or service industry. Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent organizational and time management abilities, with a capacity to manage multiple priorities. A thorough understanding of cleaning techniques, sanitation standards, and health and safety protocols. Proficiency in operational planning and performance monitoring. Strong communication, interpersonal, and problem-solving skills. Ability to work under pressure and make sound decisions in a fast-paced environment. Experience with budgeting and cost control measures. Proficiency in Microsoft Office Suite and relevant operational software. A valid driver's license and willingness to travel within the Johannesburg area as needed. This is an excellent opportunity for a dedicated operations professional to take on a challenging and rewarding role within a respected industry leader.
Frequently Asked Questions
Quick answers about Driver Jobs
What is the 2026 national minimum wage for code 10 and 14 drivers in South Africa?
As per the Department of Employment and Labour, the national minimum wage for drivers in South Africa is R27.58 per hour from 1 March 2026. Overtime after 45 hours per week must be paid at 1.5 times the hourly rate, equating to R41.37 per hour.
What Professional Driving Permit (PrDP) requirements apply to taxi and truck drivers in South Africa in 2026?
As per the Department of Employment and Labour, all drivers of vehicles over 3 500 kg or carrying passengers for reward must hold a valid PrDP issued by the Department of Transport. The permit costs R260 and must be renewed every five years with a medical fitness certificate dated no older than 24 months.
How many hours per week can drivers legally work in South Africa and what leave is mandatory in 2026?
As per the Department of Employment and Labour, drivers may not exceed 45 ordinary hours per week under the Basic Conditions of Employment Act. Employees receive 21 consecutive days of annual leave after 12 months of service and 6 weeks of sick leave over a 36-month cycle.
Which documents are required to apply for a driver position through the Department of Employment and Labour in 2026?
As per the Department of Employment and Labour, applicants must submit a valid South African ID, code-specific driving licence, PrDP, and recent tax clearance certificate when registering on the ESSA system. All documents must be uploaded as certified copies not older than three months.
