Operations Manager - JHB - Cleaning and Hygiene

Operations Manager - JHB - Cleaning and Hygiene


Company
Top Talent Professional Services
Location
Johannesburg
Posted
9 days ago
Via
Executive Placements β˜‘οΈ

Job Description
GM: Operations – Cleaning and Hygiene

Job Purpose: To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

Duties:

Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs

Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives

Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review

Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff

Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities

Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices

Maintain quality service through establishing & enforcing organization standards

Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices

Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives

Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback

Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure

Qualifications and Experience Required:

Degree or Advanced Diploma

Matric (Senior Certificate)

Valid SA Drivers’ License

5 Years Relevant managerial Experience in the Services Industry (cleaning and hygiene)

Operations, CRM & Financial Management

IT Training: MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)

Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

Salary - Market related

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Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
Q What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Q Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
Q What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
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