Security Control Room Operator
Company
Specialised Alarm Monitoring Services
Location
Pretoria
Posted
29 days ago
Via
Indeed
Job Description
Key Responsibilities
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.
Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.
We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards
Pay: From R6 500,00 per month
Work Location: In person
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.
Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.
We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards
Pay: From R6 500,00 per month
Work Location: In person
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
