CCTV Control Officer

CCTV Control Officer


Company
Fidelity Services Group
Location
Durban North
Posted
28 days ago
Via
Adzuna

Job Description
Reporting to: Operations Managers and Shift Managers

The above position is vacant at Head office reporting to the Assistant Control room Managers

The overall purpose of this position is basic control room duties including Managing of staff.

Minimum Requirements:
β€’ Grade 12
β€’ Grade A PSIRA (SOB) registered and accredited, with traceable references
β€’ Own reliable transport.
β€’ Fire Fighting trained.
β€’ First Aid trained.
β€’ Computer Literacy in MS Office, CCTV, etc
β€’ Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
β€’ Must be able to work under pressure and for extended hours as and when required (Strong ability to work shifts).
β€’ Work independently and within a team.
β€’ A minimum of two years’ experience in the security industry Control room
β€’ Fluent in English
β€’ No criminal record
β€’ Must be reliable and trustworthy

Key Performance Areas: (not totally inclusive):
β€’ Managing of the control room personnel in all aspects of the control room
β€’ Updating the incident register on a daily basis as well
β€’ Able to exercise and maintain discipline.

Other personality attributes:
β€’ Ability to meet strict deadlines.
β€’ Numerical accuracy.
β€’ High methodical working methods are required.
β€’ Attention to details.
β€’ Ability to liaise professionally with personnel at all levels.
β€’ Ability to work without supervision and under pressure.

Core Competencies:
β€’ Self-development
β€’ Communication skills
β€’ Customer focus
β€’ Team work

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

E and OE

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
Q What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Q Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
Q What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
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