Regional Manager - Cleaning
Company
CBRE Excellerate
Location
Durban
Posted
1 day ago
Via
Indeed
Apply On
Job Description
Job Details
Division: Operations
Industry: Integrated facilities (Soft Services)
Business Unit: Cleaning Services
Minimum experience: Senior Management experience in Cleaning / Hospitality; multi-site operational management
Job functional area: Operations / Regional Leadership
Job Description
Who we are
Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients.
We do this by creating environments where people can thrive.
This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings.
Why choose us
Our Vision is to be Africa's leading trusted provider of fully integrated, self‑performing property related solutions and services, driven by quality, excellence and forward thinking.
Our Story: Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally. We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes—underpinned by an ISO 9001 quality system—to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.
Why Join Us
At Excellerate Services, you will be part of a dynamic and forward-thinking organization committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients.
About the role
The Regional Manager will provide strategic and operational leadership across the KZN region, managing multiple sites, large teams, and high-value client portfolios. The role focuses on:
• Operational Excellence: Deliver service quality across Cleaning, Hygiene, Pest Control, and Fumigation operations
• Client Satisfaction: Maintain strong relationships, ensure SLA compliance, and identify upsell opportunities
• Financial & Commercial Leadership: Monitor budgets, cost control, and operational profitability
• Compliance & Governance: Ensure adherence to Health & Safety, audits, and company policies
• People Management: Lead, develop, and manage large multi-site team
What you will bring
Inherent requirements for the position (non-negotiable)
• Matric (Grade 12)
• Valid Code 08 Driver’s License and own reliable vehicle
• Proven experience in highly commercial and sensitive operational environments
• Experience managing large, multi-site operations
Additional demonstrable requirements:
• Additional Demonstrable Requirements
• Senior management experience in Cleaning, Facilities or Hospitality sectors
• Strong client management, operational leadership, and cost control skills
• Solid computer proficiency, including reporting and data analysis
• Strong strategic, analytical, and problem-solving ability
• Excellent communication and stakeholder management skills
What you will be doing
• Leading and managing multi-site operations, ensuring contractual and SLA compliance
• Building and maintaining client relationships, resolving issues and ensuring retention
• Managing operational budgets, costs, and workforce performance
• Driving operational efficiency, productivity, and continuous improvement
• Ensuring compliance with Health & Safety regulations and internal policies
• Developing and mentoring teams to align with service and organisational objectives
Employment Equity
As per Excellerate Services Recruitment and Selection Policy: All equity procedures will apply as the Company is committed to promoting internally. The Company reserves the right to seek external candidates should no suitable applications be received.
Excellerate Services is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.
Closing date: 10th March 2026
Important Note:
All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application. Please specify the position that you are applying for. If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as unsuccessful
Division: Operations
Industry: Integrated facilities (Soft Services)
Business Unit: Cleaning Services
Minimum experience: Senior Management experience in Cleaning / Hospitality; multi-site operational management
Job functional area: Operations / Regional Leadership
Job Description
Who we are
Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients.
We do this by creating environments where people can thrive.
This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings.
Why choose us
Our Vision is to be Africa's leading trusted provider of fully integrated, self‑performing property related solutions and services, driven by quality, excellence and forward thinking.
Our Story: Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally. We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes—underpinned by an ISO 9001 quality system—to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.
Why Join Us
At Excellerate Services, you will be part of a dynamic and forward-thinking organization committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients.
About the role
The Regional Manager will provide strategic and operational leadership across the KZN region, managing multiple sites, large teams, and high-value client portfolios. The role focuses on:
• Operational Excellence: Deliver service quality across Cleaning, Hygiene, Pest Control, and Fumigation operations
• Client Satisfaction: Maintain strong relationships, ensure SLA compliance, and identify upsell opportunities
• Financial & Commercial Leadership: Monitor budgets, cost control, and operational profitability
• Compliance & Governance: Ensure adherence to Health & Safety, audits, and company policies
• People Management: Lead, develop, and manage large multi-site team
What you will bring
Inherent requirements for the position (non-negotiable)
• Matric (Grade 12)
• Valid Code 08 Driver’s License and own reliable vehicle
• Proven experience in highly commercial and sensitive operational environments
• Experience managing large, multi-site operations
Additional demonstrable requirements:
• Additional Demonstrable Requirements
• Senior management experience in Cleaning, Facilities or Hospitality sectors
• Strong client management, operational leadership, and cost control skills
• Solid computer proficiency, including reporting and data analysis
• Strong strategic, analytical, and problem-solving ability
• Excellent communication and stakeholder management skills
What you will be doing
• Leading and managing multi-site operations, ensuring contractual and SLA compliance
• Building and maintaining client relationships, resolving issues and ensuring retention
• Managing operational budgets, costs, and workforce performance
• Driving operational efficiency, productivity, and continuous improvement
• Ensuring compliance with Health & Safety regulations and internal policies
• Developing and mentoring teams to align with service and organisational objectives
Employment Equity
As per Excellerate Services Recruitment and Selection Policy: All equity procedures will apply as the Company is committed to promoting internally. The Company reserves the right to seek external candidates should no suitable applications be received.
Excellerate Services is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.
Closing date: 10th March 2026
Important Note:
All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application. Please specify the position that you are applying for. If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as unsuccessful
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
