Surveillance Officer
Company
MCE Electric
Location
Johannesburg
Via
via Indeed
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Job Description
We are looking for:
A Surveillance Officer who will be responsible for monitoring, observing, and reporting activities across company premises or operations to ensure safety, compliance, and security of assets, personnel, and information. This includes identifying suspicious activities, enforcing security protocols, and supporting investigations where required.
Knowledge and abilities:
• Strong attention to detail and situational awareness.
• Excellent observation and reporting skills.
• High level of integrity and confidentiality.
• Ability to work calmly under pressure and make sound decisions.
• Strong communication and teamwork abilities.
• Knowledge of surveillance technology and basic troubleshooting skills.
Key Responsibilities:
• Monitor CCTV and surveillance systems to detect and prevent theft, damage, or other security breaches.
• Conduct routine and random inspections of premises, warehouses, or restricted areas.
• Identify, record, and report suspicious or unusual behaviour and incidents promptly.
• Maintain accurate records of all surveillance observations, incidents, and actions taken.
• Ensure that all security systems (CCTV, alarms, access control) are functioning effectively; report faults immediately.
• Liaise with internal departments, management, and external security providers or law enforcement when necessary.
• Report equipment faults or downtime immediately to the IT or technical department for repair.
• Provide clear and factual reports supported by video evidence when required for disciplinary, legal, or insurance purposes.
• Track and monitor entry and exit of personnel, visitors, and vehicles through access control systems.
• Identify unauthorized access, unsafe behaviour, or policy violations and report it immediately.
• Assist in investigations, providing video footage, reports, and supporting evidence.
• Maintain confidentiality of all surveillance data and adhere to data protection policies.
• Support health, safety, and environmental compliance by observing unsafe acts or conditions and reporting them.
• Participate in regular training, briefings, and security drills to remain up to date with company procedures and security standards.
• Submit daily, weekly, and monthly reports to management summarising incidents, system performance, and key security observations
• Maintain awareness of relevant legislation such as the POPI Act, PSIRA, and occupational health and safety laws
• Liaise with security guards and warehouse managers to maintain awareness of on-site activities and potential risks.
Boxes to tick:
• Matric
• Certificate or diploma in Security Management / Risk Management (preferred).
• 2–3 years’ experience in a surveillance or security control room environment.
• Experience operating CCTV systems and digital video recorders.
• Knowledge of relevant legislation (e.g., POPIA, OHSA, or Private Security Industry Regulation Act).
A Surveillance Officer who will be responsible for monitoring, observing, and reporting activities across company premises or operations to ensure safety, compliance, and security of assets, personnel, and information. This includes identifying suspicious activities, enforcing security protocols, and supporting investigations where required.
Knowledge and abilities:
• Strong attention to detail and situational awareness.
• Excellent observation and reporting skills.
• High level of integrity and confidentiality.
• Ability to work calmly under pressure and make sound decisions.
• Strong communication and teamwork abilities.
• Knowledge of surveillance technology and basic troubleshooting skills.
Key Responsibilities:
• Monitor CCTV and surveillance systems to detect and prevent theft, damage, or other security breaches.
• Conduct routine and random inspections of premises, warehouses, or restricted areas.
• Identify, record, and report suspicious or unusual behaviour and incidents promptly.
• Maintain accurate records of all surveillance observations, incidents, and actions taken.
• Ensure that all security systems (CCTV, alarms, access control) are functioning effectively; report faults immediately.
• Liaise with internal departments, management, and external security providers or law enforcement when necessary.
• Report equipment faults or downtime immediately to the IT or technical department for repair.
• Provide clear and factual reports supported by video evidence when required for disciplinary, legal, or insurance purposes.
• Track and monitor entry and exit of personnel, visitors, and vehicles through access control systems.
• Identify unauthorized access, unsafe behaviour, or policy violations and report it immediately.
• Assist in investigations, providing video footage, reports, and supporting evidence.
• Maintain confidentiality of all surveillance data and adhere to data protection policies.
• Support health, safety, and environmental compliance by observing unsafe acts or conditions and reporting them.
• Participate in regular training, briefings, and security drills to remain up to date with company procedures and security standards.
• Submit daily, weekly, and monthly reports to management summarising incidents, system performance, and key security observations
• Maintain awareness of relevant legislation such as the POPI Act, PSIRA, and occupational health and safety laws
• Liaise with security guards and warehouse managers to maintain awareness of on-site activities and potential risks.
Boxes to tick:
• Matric
• Certificate or diploma in Security Management / Risk Management (preferred).
• 2–3 years’ experience in a surveillance or security control room environment.
• Experience operating CCTV systems and digital video recorders.
• Knowledge of relevant legislation (e.g., POPIA, OHSA, or Private Security Industry Regulation Act).
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
