Retail Security Guard

Retail Security Guard


Company
Recruite Agency
Location
Cape Town
Posted
1 day ago
Via
via Recruite Jobs

Job Description
Our client, a retail centre in Cape Town, Western Cape, is looking for a Retail Security Guard to prevent theft and ensure a safe shopping environment. You will patrol the mall, monitor customer behaviour, apprehend shoplifters according to legal procedures, and assist with emergency evacuations. Retail security experience is preferred.
Responsibilities
• Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.
• Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
• Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.
• Control access to buildings and sites by verifying identification, issuing visitor passes, and maintaining an accurate access register.
• Perform regular checks of security equipment including alarms, cameras, radios, and access control systems to ensure functionality.
• Write detailed and accurate incident reports describing security events, observations, and actions taken for management review.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.

Requirements
• For armed response roles, a valid firearm competency certificate and experience in handling firearms safely.
• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
• A valid driver's licence is required for armed response and patrol positions.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.
• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.

Qualifications
PSIRA Grade A or B Registration

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
Q What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Q Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
Q What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
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