CLEANING OPERATIONS MANAGER
Company
Workforce Staffing
Location
Durban
Posted
22 hours ago
Via
via Pnet
Apply On
Job Description
Introduction
We are seeking an experienced and results-driven Cleaning Operations Manager to oversee multi-site cleaning operations, ensure SLA compliance, maintain high service standards, manage client relationships, and drive operational efficiency and profitability.
Duties & Responsibilities
• Matric with relevant tertiary qualification and/or equivalent experience
• Minimum 5 years’ management experience within the cleaning industry
• Experience managing large teams and client portfolios
• Strong IR, OHS, operational, and financial management knowledge
• Valid driver’s license and own reliable vehicle
Desired Experience & Qualification
• Manage daily operations across multiple sites
• Ensure SLA compliance, quality service delivery, and client satisfaction
• Lead and support site management teams
• Conduct site inspections, audits, and client meetings
• Manage staffing, labour relations, performance, and training
• Control budgets, overtime, consumables, and operational costs
• Ensure compliance with company policies and health & safety regulations
• Identify business growth and contract retention opportunities
Competencies:
• Strong leadership and communication skills
• Client-centric and solutions-driven
• Ability to work under pressure
• Attention to detail and strong problem-solving ability
• Independent, adaptable, and performance-focused
Only suitably qualified candidates with relevant industry experience will be considered.
We are seeking an experienced and results-driven Cleaning Operations Manager to oversee multi-site cleaning operations, ensure SLA compliance, maintain high service standards, manage client relationships, and drive operational efficiency and profitability.
Duties & Responsibilities
• Matric with relevant tertiary qualification and/or equivalent experience
• Minimum 5 years’ management experience within the cleaning industry
• Experience managing large teams and client portfolios
• Strong IR, OHS, operational, and financial management knowledge
• Valid driver’s license and own reliable vehicle
Desired Experience & Qualification
• Manage daily operations across multiple sites
• Ensure SLA compliance, quality service delivery, and client satisfaction
• Lead and support site management teams
• Conduct site inspections, audits, and client meetings
• Manage staffing, labour relations, performance, and training
• Control budgets, overtime, consumables, and operational costs
• Ensure compliance with company policies and health & safety regulations
• Identify business growth and contract retention opportunities
Competencies:
• Strong leadership and communication skills
• Client-centric and solutions-driven
• Ability to work under pressure
• Attention to detail and strong problem-solving ability
• Independent, adaptable, and performance-focused
Only suitably qualified candidates with relevant industry experience will be considered.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
