Housekeeper

Housekeeper


Company
The Bay Hotel
Location
Cape Town
Via
via The Bay Hotel

Job Description
This role forms part of the housekeeping team at The Bay Hotel, within the Village n Life hospitality group.

The Role

As a Housekeeper, you’ll play a key role in maintaining the cleanliness, hygiene and presentation of guest rooms and public areas. This is a hands-on position where consistency, attention to detail and teamwork directly support guest satisfaction and the smooth running of the hotel.

Key Responsibilities

- Clean and service guest rooms, bathrooms and living areas in line with hotel standards
- Maintain cleanliness of public areas including corridors, stairways, balconies and staff areas
- Change bed linen, replenish towels and restock guest amenities and supplies
- Vacuum, mop, dust and polish floors, furniture and fittings
- Ensure health, safety and hygiene procedures are followed at all times
- Handle laundry and linen according to housekeeping protocols
- Organise housekeeping trolleys and manage stock of cleaning supplies during shifts
- Report maintenance issues, damages or safety concerns promptly
- Respond courteously to guest requests and work closely with team members to meet daily targets

What We’re Looking For

- Grade 12 or equivalent
- Previous experience in a housekeeping or similar role is advantageous
- Strong attention to detail with pride in cleanliness and presentation
- Good communication skills and a positive team-oriented attitude
- Physically fit and able to manage the demands of the role
- Reliable, adaptable and able to work shifts including weekends and public holidays

What We Offer

- A supportive and professional working environment within the Village n Life group
- Training and development opportunities
- Staff housing options and access to staff facilities
- Competitive package aligned with experience

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
Q What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Q Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
Q What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
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