Dispatcher

Dispatcher


Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee

Job Description
Job description

Dispatcher – 8 Hour (Schedule Base)

Location: Pinetown, Durban

Job Type: Permanent

Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role

We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.

If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.

Key Responsibilities

Dispatch security guards to assigned sites and respond to call-offs

Monitor attendance, shift coverage, and late arrivals

Communicate clearly with guards, supervisors, and management

Maintain daily logs, incident reports, and shift records

Handle incoming calls and respond to operational issues promptly

Use scheduling systems, Teams/WhatsApp, and basic office tools

Escalate emergencies or compliance issues as required

Requirements

Previous dispatching experience (security, logistics, or similar preferred)

Strong communication and multitasking skills

Ability to stay calm and professional in high-pressure situations

Basic computer skills (email, spreadsheets, knowledge of scheduling software)

Reliable transportation and punctuality

Microsoft Exposure

Security industry experience is a plus, but not required

Schedule & Pay

Rotating Shifts (exact hours discussed during interview)

Competitive pay based on experience

Opportunities for growth within the company

Why Work With Us

Stable rotating-shift schedule
Supportive management team

Fast-paced, team-oriented environment
Job Type: Permeant Position

Work Location: Office Based

Job Type: Permanent

Pay: From R8 000,00 per month
Work Location: In person

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff jobs in South Africa?
The Department of Employment and Labour sets the national minimum wage at R30.50 per hour for all workers including cleaning staff from 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week. Employers in the contract cleaning sector must display this rate on payslips.
Q What are the maximum weekly working hours and annual leave entitlements for cleaning staff in South Africa in 2026?
Cleaning staff may not work more than 45 hours per week or 9 hours per day under the Basic Conditions of Employment Act. Workers receive 21 consecutive days of paid annual leave after 12 months of employment. Sick leave is 36 days over a 3-year cycle.
Q Do cleaning staff jobs in South Africa require any education or experience qualifications in 2026?
No formal education or prior experience is required by the Department of Employment and Labour for entry-level cleaning positions. Employers may request a Grade 9 certificate or basic literacy for safety compliance. A valid South African ID or work permit is mandatory for all applicants.
Q What documents are needed to apply for cleaning staff jobs through the Department of Employment and Labour in 2026?
Applicants must submit a valid South African ID, proof of address, bank account details, and a completed Z83 form when applying via labour centres. A CV and contactable references are also required for shortlisting. Foreign nationals need a valid work visa endorsed for domestic or cleaning work.
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