Restaurant Operations Manager
Company
Black Walnut
Location
Houston, TX
Job Type
Full-time
Salary
60K–70K a year
Posted
1 day ago
Via
Glassdoor
Apply On
Job Description
The Operations Manager is a leader of each store's front of the house team and is focused on all operations of the front of the house as it applies to guest relations, food, vendor relations, personnel, cleanliness, and organization. The Operations Manager reports directly to the General Manager.
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
• Maintain cleanliness and organization of the "cashier line"
• Place and receive orders during proper times
• Check product for our quality standards
• Maintain guest relations
• Visit every table once during meal
• Ensure all food pushed from kitchen meets expectations
• Maintain FOH staffing levels
• Shrink / security control
• Schedule writing
• Invoice Processing
• Training and proficiency of all FOH partners
• Ability to safely open and close the store
• Must have high personal standards
• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 10-14 hours
• Computer skills
• Conflict management
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate the staff
• Ability to teach and develop partners
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
• Maintain cleanliness and organization of the "cashier line"
• Place and receive orders during proper times
• Check product for our quality standards
• Maintain guest relations
• Visit every table once during meal
• Ensure all food pushed from kitchen meets expectations
• Maintain FOH staffing levels
• Shrink / security control
• Schedule writing
• Invoice Processing
• Training and proficiency of all FOH partners
• Ability to safely open and close the store
• Must have high personal standards
• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 10-14 hours
• Computer skills
• Conflict management
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate the staff
• Ability to teach and develop partners
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum cash wage for tipped restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the minimum cash wage for tipped restaurant employees is $2.13 per hour as of January 2026, provided tips bring total earnings to at least $7.25 per hour. Employers must supplement any shortfall to reach the full minimum wage. Overtime at 1.5 times the regular rate applies after 40 hours per week.
What are the minimum age and experience requirements for entry-level restaurant jobs like dishwashers in the United States?
According to the U.S. Department of Labor, workers must be at least 16 years old for most restaurant positions under the Fair Labor Standards Act as of 2026, with 14-15 year olds limited to non-hazardous roles during limited hours. No prior experience or education is required for entry-level roles such as dishwashers or bussers.
Which documents are required when applying for restaurant jobs in the United States?
As per U.S. Citizenship and Immigration Services, applicants must complete Form I-9 with documents proving identity and employment authorization such as a U.S. passport or driver's license plus Social Security card by the first day of work in 2026. Employers verify these within three business days.
How many hours per week can restaurant workers be scheduled and what leave applies in 2026?
The U.S. Department of Labor states that non-exempt restaurant employees receive overtime pay after 40 hours in a workweek at 1.5 times their rate as of 2026, with no federal cap on total weekly hours. There is no federal requirement for paid sick leave or vacation in restaurant jobs.
