Restaurant Host
Company
JW Marriott Houston Downtown
Location
Harris County, TX
Job Type
Full-time
Posted
1 day ago
Via
via BeBee
Apply On
Job Description
Division JW Marriott Houston
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum cash wage for tipped restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the minimum cash wage for tipped restaurant employees is $2.13 per hour as of January 2026, provided tips bring total earnings to at least $7.25 per hour. Employers must supplement any shortfall to reach the full minimum wage. Overtime at 1.5 times the regular rate applies after 40 hours per week.
What are the minimum age and experience requirements for entry-level restaurant jobs like dishwashers in the United States?
According to the U.S. Department of Labor, workers must be at least 16 years old for most restaurant positions under the Fair Labor Standards Act as of 2026, with 14-15 year olds limited to non-hazardous roles during limited hours. No prior experience or education is required for entry-level roles such as dishwashers or bussers.
Which documents are required when applying for restaurant jobs in the United States?
As per U.S. Citizenship and Immigration Services, applicants must complete Form I-9 with documents proving identity and employment authorization such as a U.S. passport or driver's license plus Social Security card by the first day of work in 2026. Employers verify these within three business days.
How many hours per week can restaurant workers be scheduled and what leave applies in 2026?
The U.S. Department of Labor states that non-exempt restaurant employees receive overtime pay after 40 hours in a workweek at 1.5 times their rate as of 2026, with no federal cap on total weekly hours. There is no federal requirement for paid sick leave or vacation in restaurant jobs.
