Operations Excellence Coach
Company
Wingstop Restaurants Inc.
Location
Dallas, TX
Job Type
Full-time
Posted
13 hours ago
Via
via LinkedIn
Apply On
Job Description
Company Description
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum cash wage for tipped restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the minimum cash wage for tipped restaurant employees is $2.13 per hour as of January 2026, provided tips bring total earnings to at least $7.25 per hour. Employers must supplement any shortfall to reach the full minimum wage. Overtime at 1.5 times the regular rate applies after 40 hours per week.
What are the minimum age and experience requirements for entry-level restaurant jobs like dishwashers in the United States?
According to the U.S. Department of Labor, workers must be at least 16 years old for most restaurant positions under the Fair Labor Standards Act as of 2026, with 14-15 year olds limited to non-hazardous roles during limited hours. No prior experience or education is required for entry-level roles such as dishwashers or bussers.
Which documents are required when applying for restaurant jobs in the United States?
As per U.S. Citizenship and Immigration Services, applicants must complete Form I-9 with documents proving identity and employment authorization such as a U.S. passport or driver's license plus Social Security card by the first day of work in 2026. Employers verify these within three business days.
How many hours per week can restaurant workers be scheduled and what leave applies in 2026?
The U.S. Department of Labor states that non-exempt restaurant employees receive overtime pay after 40 hours in a workweek at 1.5 times their rate as of 2026, with no federal cap on total weekly hours. There is no federal requirement for paid sick leave or vacation in restaurant jobs.
