Best Bar in the City Wants You - Operations Manager
Company
MONEYGUN
Location
Chicago, IL
Job Type
Full-time
Salary
70K–80K a year
Posted
2 days ago
Via
via Culinary Agents
Job Description
About Us:
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum cash wage for tipped restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the minimum cash wage for tipped restaurant employees is $2.13 per hour as of January 2026, provided tips bring total earnings to at least $7.25 per hour. Employers must supplement any shortfall to reach the full minimum wage. Overtime at 1.5 times the regular rate applies after 40 hours per week.
What are the minimum age and experience requirements for entry-level restaurant jobs like dishwashers in the United States?
According to the U.S. Department of Labor, workers must be at least 16 years old for most restaurant positions under the Fair Labor Standards Act as of 2026, with 14-15 year olds limited to non-hazardous roles during limited hours. No prior experience or education is required for entry-level roles such as dishwashers or bussers.
Which documents are required when applying for restaurant jobs in the United States?
As per U.S. Citizenship and Immigration Services, applicants must complete Form I-9 with documents proving identity and employment authorization such as a U.S. passport or driver's license plus Social Security card by the first day of work in 2026. Employers verify these within three business days.
How many hours per week can restaurant workers be scheduled and what leave applies in 2026?
The U.S. Department of Labor states that non-exempt restaurant employees receive overtime pay after 40 hours in a workweek at 1.5 times their rate as of 2026, with no federal cap on total weekly hours. There is no federal requirement for paid sick leave or vacation in restaurant jobs.
