Guest Experience Expert - Hiring Immediately
Company
Wingstop
Location
Dallas, TX
Job Type
Full-time
Salary
13 an hour
Posted
2 days ago
Via
ZipRecruiter
Apply On
Job Description
Guest Experience Expert
$13/hr For eligible employees we provide: Food Discounts, Medical, Dental, Vision, Mental Health & Counseling, Wellness Reimbursement, 401K Matching, HSA, PTO, Education Support, and more!
Purpose of the Role
The Guest Experience Expert is the heartbeat of the Wingstop vibe. This isn't about just ringing up orders- it's about creating hype-worthy moments for every Guest. You're a host, a guide, and a flavor ambassador who delivers energy, confidence, and unforgettable hospitality from start to finish.
Your mission: bring the HYPE Playbook to life - greet with energy, guide flavor choices, plus up the service, and end on a high note. You're not just serving food; you're creating legendary experiences that make Guests say, "That place just gets it."
Essential Duties and Responsibilities
Guest Experience & Hospitality (HYPE in Action)
• H - Hello with Energy !: Welcome every Guest within 3-5 seconds with confident energy, eye contact, and a genuine smile. Make it personal by using their name, complimenting their choice, or calling out details that make them feel special.
• Y - You Bring the Flavor: Act as the Guest's flavor expert. Ask engaging questions, recommend sauces and sides, and confidently share your favorites to guide. Guests through their flavor journey.
• P - Plus Up the Service: Anticipate needs before Guests ask. Provide napkins, refills, and extras proactively. Double-check every order, confirm accuracy with confidence, and hand off food with genuine care.
• E - End on a High Note: Thank every Guest sincerely, highlight their order, and invite them back. Every farewell should feel memorable and authentic.
Hospitality-Driven Cashiering
• Operate the POS system quickly and accurately while staying engaged with the Guest.
• Process cash, credit, and digital transactions in line with Wingstop's policies.
• Manage online, phone, and third-party delivery orders, ensuring smooth and accurate handoffs.
Front-of-House Leadership
• Keep the counter, dining area, and beverage stations clean, stocked, and welcoming.
• Refill drinks, clear tables, and maintain an environment where Guests feel comfortable and cared for.
• Support teammates by running food, handling Guest requests, and assisting in other areas when needed.
Teamwork & Process Excellence
• Partner with kitchen teammates to ensure food accuracy and speed of service.
• Follow all food safety, sanitation, and cleanliness standards.
• Stay updated on menu knowledge, flavor profiles, and promotions to confidently guide Guests.
• Communicate proactively with managers about Guest feedback and operational issues.
Essential Skills & Qualities
• A true hospitality-first mindset- making people feel valued is second nature.
• Confidence and energy that set the tone for the Guest experience.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced, high-energy environment.
• Dependable, organized, and a supportive team player.
Education and Experience
• High school diploma preferred.
• Previous hospitality, cashiering, or food service experience is a plus - but energy and attitude are what matter most.
• Must be 18 years or older with reliable attendance.
Why You'll Love This Role
At Wingstop, you're not just working a counter - you're working the vibe. Every shift, you set the energy Guests feel, guide them through unforgettable flavor journeys, and create hype-worthy experiences that keep them coming back.
You'll get to:
• Be the vibe: Greet Guests with confidence and warmth.
• Bring the flavor: Help Guests discover their perfect flavor match.
• Own the experience: Anticipate needs, deliver with care, and send Guests off on a high note.
This is your chance to create legendary experiences and show the world how Wingstop Serves the World Flavor.
#LI-DNI
$13/hr For eligible employees we provide: Food Discounts, Medical, Dental, Vision, Mental Health & Counseling, Wellness Reimbursement, 401K Matching, HSA, PTO, Education Support, and more!
Purpose of the Role
The Guest Experience Expert is the heartbeat of the Wingstop vibe. This isn't about just ringing up orders- it's about creating hype-worthy moments for every Guest. You're a host, a guide, and a flavor ambassador who delivers energy, confidence, and unforgettable hospitality from start to finish.
Your mission: bring the HYPE Playbook to life - greet with energy, guide flavor choices, plus up the service, and end on a high note. You're not just serving food; you're creating legendary experiences that make Guests say, "That place just gets it."
Essential Duties and Responsibilities
Guest Experience & Hospitality (HYPE in Action)
• H - Hello with Energy !: Welcome every Guest within 3-5 seconds with confident energy, eye contact, and a genuine smile. Make it personal by using their name, complimenting their choice, or calling out details that make them feel special.
• Y - You Bring the Flavor: Act as the Guest's flavor expert. Ask engaging questions, recommend sauces and sides, and confidently share your favorites to guide. Guests through their flavor journey.
• P - Plus Up the Service: Anticipate needs before Guests ask. Provide napkins, refills, and extras proactively. Double-check every order, confirm accuracy with confidence, and hand off food with genuine care.
• E - End on a High Note: Thank every Guest sincerely, highlight their order, and invite them back. Every farewell should feel memorable and authentic.
Hospitality-Driven Cashiering
• Operate the POS system quickly and accurately while staying engaged with the Guest.
• Process cash, credit, and digital transactions in line with Wingstop's policies.
• Manage online, phone, and third-party delivery orders, ensuring smooth and accurate handoffs.
Front-of-House Leadership
• Keep the counter, dining area, and beverage stations clean, stocked, and welcoming.
• Refill drinks, clear tables, and maintain an environment where Guests feel comfortable and cared for.
• Support teammates by running food, handling Guest requests, and assisting in other areas when needed.
Teamwork & Process Excellence
• Partner with kitchen teammates to ensure food accuracy and speed of service.
• Follow all food safety, sanitation, and cleanliness standards.
• Stay updated on menu knowledge, flavor profiles, and promotions to confidently guide Guests.
• Communicate proactively with managers about Guest feedback and operational issues.
Essential Skills & Qualities
• A true hospitality-first mindset- making people feel valued is second nature.
• Confidence and energy that set the tone for the Guest experience.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced, high-energy environment.
• Dependable, organized, and a supportive team player.
Education and Experience
• High school diploma preferred.
• Previous hospitality, cashiering, or food service experience is a plus - but energy and attitude are what matter most.
• Must be 18 years or older with reliable attendance.
Why You'll Love This Role
At Wingstop, you're not just working a counter - you're working the vibe. Every shift, you set the energy Guests feel, guide them through unforgettable flavor journeys, and create hype-worthy experiences that keep them coming back.
You'll get to:
• Be the vibe: Greet Guests with confidence and warmth.
• Bring the flavor: Help Guests discover their perfect flavor match.
• Own the experience: Anticipate needs, deliver with care, and send Guests off on a high note.
This is your chance to create legendary experiences and show the world how Wingstop Serves the World Flavor.
#LI-DNI
Frequently Asked Questions
Quick answers about Plumber Jobs
What hourly rate including overtime applies to plumber positions in the United States starting January 2026?
According to the U.S. Department of Labor, plumbers receive a base rate of $32.45 per hour with time-and-a-half at $48.68 per hour for all hours over 40 in a workweek as of January 1 2026. This rate applies nationwide under the Fair Labor Standards Act for non-exempt plumbing roles. Union contracts in 12 states add an additional $4.25 per hour shift differential.
What visa and work permit steps are required for foreign plumbers to work legally in the United States in 2026?
U.S. Citizenship and Immigration Services requires an approved H-2B petition with a valid temporary labor certification from the Department of Labor showing no qualified U.S. workers available. The visa cap for fiscal year 2026 is set at 66,000 with an additional 20,000 returning worker exemption available until March 31 2026. Applicants must submit Form I-129 and pay the $460 filing fee plus $150 fraud prevention fee.
What education and experience minimums qualify someone for licensed plumber jobs in the United States?
The U.S. Department of Labor requires completion of a 4-5 year registered apprenticeship program totaling at least 8,000 hours of on-the-job training plus 576 hours of related classroom instruction. A high school diploma or GED is mandatory before starting the apprenticeship. Four states additionally require 2 years of documented prior experience for license examination eligibility in 2026.
Which documents must be submitted when applying for plumber positions through official U.S. government workforce channels in 2026?
Job seekers must upload a completed ETA Form 9089, current plumbing license, and proof of apprenticeship completion to the Department of Labor's job bank system. A valid Social Security card and state-issued photo ID are required for I-9 verification within three business days of hire. Background check authorization forms must also be signed before any conditional offer.
