Restaurant Operations Manager
Company
Black Walnut
Location
Houston, TX
Job Type
Full-time
Salary
60K–70K a year
Posted
1 day ago
Via
Glassdoor
Apply On
Job Description
The Operations Manager is a leader of each store's front of the house team and is focused on all operations of the front of the house as it applies to guest relations, food, vendor relations, personnel, cleanliness, and organization. The Operations Manager reports directly to the General Manager.
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
• Maintain cleanliness and organization of the "cashier line"
• Place and receive orders during proper times
• Check product for our quality standards
• Maintain guest relations
• Visit every table once during meal
• Ensure all food pushed from kitchen meets expectations
• Maintain FOH staffing levels
• Shrink / security control
• Schedule writing
• Invoice Processing
• Training and proficiency of all FOH partners
• Ability to safely open and close the store
• Must have high personal standards
• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 10-14 hours
• Computer skills
• Conflict management
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate the staff
• Ability to teach and develop partners
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
• Maintain cleanliness and organization of the "cashier line"
• Place and receive orders during proper times
• Check product for our quality standards
• Maintain guest relations
• Visit every table once during meal
• Ensure all food pushed from kitchen meets expectations
• Maintain FOH staffing levels
• Shrink / security control
• Schedule writing
• Invoice Processing
• Training and proficiency of all FOH partners
• Ability to safely open and close the store
• Must have high personal standards
• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 10-14 hours
• Computer skills
• Conflict management
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate the staff
• Ability to teach and develop partners
Frequently Asked Questions
Quick answers about Plumber Jobs
What hourly rate including overtime applies to plumber positions in the United States starting January 2026?
According to the U.S. Department of Labor, plumbers receive a base rate of $32.45 per hour with time-and-a-half at $48.68 per hour for all hours over 40 in a workweek as of January 1 2026. This rate applies nationwide under the Fair Labor Standards Act for non-exempt plumbing roles. Union contracts in 12 states add an additional $4.25 per hour shift differential.
What visa and work permit steps are required for foreign plumbers to work legally in the United States in 2026?
U.S. Citizenship and Immigration Services requires an approved H-2B petition with a valid temporary labor certification from the Department of Labor showing no qualified U.S. workers available. The visa cap for fiscal year 2026 is set at 66,000 with an additional 20,000 returning worker exemption available until March 31 2026. Applicants must submit Form I-129 and pay the $460 filing fee plus $150 fraud prevention fee.
What education and experience minimums qualify someone for licensed plumber jobs in the United States?
The U.S. Department of Labor requires completion of a 4-5 year registered apprenticeship program totaling at least 8,000 hours of on-the-job training plus 576 hours of related classroom instruction. A high school diploma or GED is mandatory before starting the apprenticeship. Four states additionally require 2 years of documented prior experience for license examination eligibility in 2026.
Which documents must be submitted when applying for plumber positions through official U.S. government workforce channels in 2026?
Job seekers must upload a completed ETA Form 9089, current plumbing license, and proof of apprenticeship completion to the Department of Labor's job bank system. A valid Social Security card and state-issued photo ID are required for I-9 verification within three business days of hire. Background check authorization forms must also be signed before any conditional offer.
