Director of Multi- Unit Restaurant Operations at Specialty Restaurants Los Angeles, CA

Director of Multi-Unit Restaurant Operations – Los Angeles, CA
About Specialty Restaurants: At Specialty Restaurants , we don’t just serve food—we create experiences that linger in memory long after the last bite. From iconic waterfront venues to elegant private event spaces, we are the name behind unforgettable moments in hospitality.

We’re on the lookout for a visionary and results-driven Director of Operations to elevate our restaurants to even greater heights. If you're a dynamic leader with a passion for hospitality, a knack for building powerhouse teams, and a drive to deliver exceptional guest experiences—this could be your career-defining move.

Position Summary
As our Director of Operations, you’ll be the engine behind multiple high-performing restaurants. Here are some of the things you will do: Lead with Impact – Drive day-to-day excellence across multiple locations. Build Greatness – Mentor and develop General Managers and their teams to consistently raise the bar. Own the Numbers – Analyze performance, boost profitability, and steer strategic growth. Elevate Experiences – Set the standard for quality, service, and guest satisfaction. Think Big – Collaborate with senior leadership on game-changing initiatives. Deliver Events that Wow – Oversee private events and banquet operations to ensure flawless execution and revenue success.
Key Responsibilities
• Operational Leadership: Oversee daily operations across multiple restaurant locations, ensuring efficiency, consistency, and adherence to company standards.
• Team Development: Mentor and support restaurant General Managers and their teams to foster a culture of continuous improvement and exceptional service.
• Financial Management: Drive profitability by analyzing financial reports, controlling costs, and implementing strategies to increase revenue.
• Quality Control: Ensure high standards of food quality, safety, and customer service are consistently maintained.
• Strategic Planning: Work closely with senior leadership to develop and implement operational strategies that align with company objectives.
• Compliance: Ensure all locations comply with health, safety, and company regulations.
• Guest Experience: Champion a guest-centric approach to ensure every guest has a 5-star, memorable dining experience.
Qualifications
• 7+ years in upscale, full-service restaurant management (3+ at GM level, 2+ in multi-unit leadership)
• Proven success leading an upscale, single-unit restaurant generating $25MM+ in annual revenue
• Proven track record in overseeing private events, banquet operations, and private event sales teams, ensuring seamless execution and revenue growth.
• Strong business acumen with the ability to analyze financial statements, budgets, and operational data.
• Excellent communication, interpersonal, and problem-solving skills.
• In-depth knowledge of restaurant operations and systems, including POS, food & beverage service, inventory management, and procurement processes.
• Strong ability to develop, mentor, and lead high-performing teams across multiple locations, fostering a culture of accountability, service excellence, and operational efficiency.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Flexibility to work evenings, weekends, and holidays as needed.
Travel: Local travel.
Top-notch Benefits
• Competitive salary
• Quarterly bonus
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, childcare, groceries, student loans & more!
• Dinning allowance at our Restaurants
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid holidays
• Education Assistance Program
• Employee Assistance Program
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical c