Restaurant Host
Company
JW Marriott Houston Downtown
Location
Harris County, TX
Job Type
Full-time
Posted
1 day ago
Via
via BeBee
Apply On
Job Description
Division JW Marriott Houston
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for packing jobs in the United States in 2026?
As per the United States Department of Labor, the federal minimum wage for packing jobs is $7.25 per hour as of 2026, with overtime required at 1.5 times the regular rate after 40 hours in a workweek. Many warehouse packing positions in states like California pay at least $16.50 per hour under state laws effective January 1, 2026.
Which visa do international applicants need for packing jobs in the United States?
As per the United States Citizenship and Immigration Services, temporary non-agricultural packing jobs require an H-2B visa with employer-filed petitions due by the 2026 cap deadlines of January 1 and July 1. Applicants must also hold valid work authorization and pass background checks before starting employment.
What education or prior experience is required for entry-level packing jobs?
As per the United States Department of Labor, packing jobs have no formal education requirement beyond a high school diploma or GED equivalent and provide on-the-job training with zero prior experience needed for most warehouse roles in 2026.
What documents must be submitted when applying for packing jobs?
As per the United States Department of Labor, applicants need a valid photo ID, Social Security card or ITIN, and Form I-9 employment eligibility documents submitted directly to the employer by the 2026 start date. Background checks and drug screenings are completed before the first shift.
