Retail Security Officer

Retail Security Officer


Company
Elite Investigations
Location
Philadelphia, PA
Job Type
Full-time
Posted
11 hours ago
Via
via ZipRecruiter

Job Description
Retail Security Officer

Elite Investigations is seeking experienced and reliable Security Officers to join our growing team. As a Retail Security Officer, you will be held to above-quality standards as a server of our surrounding communities. In this position you must attain exceptional customer service skills, while striding in your confident presence with our clients. You must also have the ability to handle crisis situations at the client site, professionally, calmly, effectively, and efficiently.

As a Security Officer with our company, you will be responsible for initiating and completing daily reports in addition to reporting any emergencies. As a talented team member, you will command a high-standing presence when posted at our sites. Some of the other duties include but are not limited to the responsibilities listed below.

Responsibilities:
β€’ Demonstrates strong commanding presence by maintaining a confident, professional demeanor.
β€’ Projects authority through clear communication, appropriate posture, and consistent situational awareness.
β€’ Serve as a visible deterrent to theft, misconduct, and safety hazards.
β€’ Remain alert and observant at all times; monitoring and patrolling assigned areas to deter theft
β€’ Monitor and respond to alarms to detect potential theft
β€’ Communicate constantly with the manager on duty regarding any suspicious activity Implement loss prevention strategies and procedures to minimize risk
β€’ Greet all customers entering the store by saying β€œHello, welcome to [name of store].” and thank customers as they exit the store.
β€’ Provide excellent customer service by assisting customers with inquiries or concerns.
β€’ Retail Security Officers should be punctual and arrive prepared and on time for their scheduled shift.

Qualifications:
β€’ Must have a valid ID
β€’ Must be able to pass government background check.
β€’ Must have 2+ years' experience as a security officer
β€’ Strong knowledge of loss prevention an asset protection procedures and protocols
β€’ This is a patrolling position requiring you to be on your feet 8+ hours a day.
β€’ * You must be able to stand for the entirety of your shift without sitting or leaning.
β€’ Ability to handle stressful situations calmly and professionally, deescalating situations when required
β€’ Must be able to read, speak, and write the English language fluently
β€’ Must have open availability, including weekends.
β€’ * Weekends are required
β€’ Must have reliable transportation

Schedule:

Contract to start Mid-June:
β€’ 1st shift - Tuesday - Saturday (40 hours)
β€’ * Schedule times to be discussed with Management.

Compensation: Compensation for this role is set and is not subject to negotiation.

Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum wage for Security Guard Jobs in United States?
As per the U.S. Department of Labor, the minimum wage for security guard jobs in United States is $7.25 per hour as of January 1 2026. Security guards receive overtime pay at 1.5 times the regular rate for all hours over 40 in a workweek under the Fair Labor Standards Act. This federal floor applies nationwide with no exceptions for the occupation.
Q What education and experience are required to qualify for Security Guard Jobs in United States?
As per the U.S. Department of Labor, applicants for security guard jobs must be at least 18 years old and hold a high school diploma or GED as of 2026. No prior paid experience is required for entry-level unarmed positions though a clean criminal background check is mandatory. Armed guard roles additionally require state-specific firearms training completed before hire.
Q What documents are needed to apply for Security Guard Jobs in United States?
As per the U.S. Department of Labor, applicants must submit a completed I-9 form with proof of identity and work authorization such as a U.S. passport or driver's license plus Social Security card. A state-issued guard registration card and recent background check results are also required before starting work in 2026. Employers file these documents within three business days of hire.
Q What are the standard working hours and benefits for Security Guard Jobs in United States?
As per the U.S. Department of Labor, security guards work a standard 40 hours per week with shifts typically limited to eight consecutive hours as of 2026. Full-time employees receive at least 40 hours of paid sick leave annually plus employer-sponsored health coverage after 30 days under ACA rules. Overtime is paid for any hours beyond 40 in a workweek.
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