Assistant GM - High-Volume Casual Dining Restaurant Concept
Company
The Restaurant Zone
Job Description
Position Overview
We are seeking energetic, hands-on Assistant Managers to join a well-established, high-volume casual dining restaurant concept known for its strong culture, long-tenured teams, and consistent operational systems.
This is a true all-around leadership role responsible for both FOH and BOH operations, with full accountability for guest experience, team performance, and daily execution. Managers are expected to be highly visible, floor-driven leaders who thrive in a fast-paced, guest-focused environment.
All hires begin in a structured Manager-in-Training (MIT) program, designed to develop full operational mastery and long-term leadership capability within the organization.
Key Responsibilities
Operational Leadership
β’ Oversee daily restaurant operations across FOH and BOH
β’ Ensure smooth service execution during high-volume periods
β’ Open and close the restaurant as a keyholder
β’ Maintain operational consistency across assigned locations
Team Management & Development
β’ Lead, coach, and develop teams of 60β80 employees per location
β’ Support hiring, onboarding, and training of team members
β’ Drive accountability, performance, and team engagement
β’ Foster a positive, high-energy, guest-first culture
Guest Experience
β’ Maintain a strong presence on the floor during all shifts
β’ Ensure exceptional guest service standards are consistently delivered
β’ Resolve guest issues quickly and professionally
β’ Build strong guest relationships and community engagement
Financial & Operational Controls
β’ Support labor management and cost control initiatives
β’ Monitor food quality, speed of service, and operational efficiency
β’ Assist in managing scheduling aligned with business needs
β’ Help drive sales performance and operational KPIs
Standards & Compliance
β’ Uphold brand standards across cleanliness, service, and presentation
β’ Ensure compliance with all safety, sanitation, and labor regulations
β’ Support consistent execution of company systems and procedures
Training Program (MIT)
β’ 8-week Manager-in-Training program
β’ Hands-on operational immersion across all areas of the restaurant
β’ Approximately 80% of candidates self-select out based on role fit and expectations
β’ Successful candidates demonstrate strong leadership, adaptability, and operational discipline
Candidate Requirements
β’ 2+ years of restaurant management experience
β’ FOH and BOH operational experience required
β’ Fast-casual or casual dining experience preferred
β’ Must be 21+ years old
β’ Reliable transportation required
β’ Strong leadership presence with the ability to make quick operational decisions
β’ Comfortable in a high-volume, physically demanding environment
Schedule Expectations
β’ 5 shifts per week (approximately 10 hours per shift)
β’ Weekend and Monday availability required
β’ Early start times (6β7 AM for 11 AM openings)
β’ Two consecutive days off weekly
β’ Weekend flexibility increases with tenure and promotion
Compensation
β’ $60,000 β $70,000 base salary
β’ Quarterly performance bonus
β’ Overtime eligibility based on hours worked
β’ Strong internal promotion and advancement pathway
Why This Opportunity
β’ Established brand with 40+ years of operational stability
β’ Strong internal promotion culture with proven leadership pathways
β’ High tenure across teams, including long-standing management and culinary staff
β’ Structured systems with clear expectations and support
β’ Fast-paced, high-volume environment with strong guest loyalty
Ideal Candidate Profile
We are looking for a leader who is:
β’ Hands-on and floor-driven
β’ Strong under pressure in high-volume operations
β’ Focused on team development and accountability
β’ Committed to operational excellence and guest experience
β’ Motivated by growth, stability, and long-term opportunity
Company DescriptionThe Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fitβensuring both clients and candidates succeed.