Best Bar in the City Wants You - Operations Manager
Company
MONEYGUN
Location
Chicago, IL
Job Type
Full-time
Salary
70K–80K a year
Posted
2 days ago
Via
via Culinary Agents
Job Description
About Us:
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in United States?
As per the U.S. Department of Labor, the minimum wage for security guard jobs in United States is $7.25 per hour as of January 1 2026. Security guards receive overtime pay at 1.5 times the regular rate for all hours over 40 in a workweek under the Fair Labor Standards Act. This federal floor applies nationwide with no exceptions for the occupation.
What education and experience are required to qualify for Security Guard Jobs in United States?
As per the U.S. Department of Labor, applicants for security guard jobs must be at least 18 years old and hold a high school diploma or GED as of 2026. No prior paid experience is required for entry-level unarmed positions though a clean criminal background check is mandatory. Armed guard roles additionally require state-specific firearms training completed before hire.
What documents are needed to apply for Security Guard Jobs in United States?
As per the U.S. Department of Labor, applicants must submit a completed I-9 form with proof of identity and work authorization such as a U.S. passport or driver's license plus Social Security card. A state-issued guard registration card and recent background check results are also required before starting work in 2026. Employers file these documents within three business days of hire.
What are the standard working hours and benefits for Security Guard Jobs in United States?
As per the U.S. Department of Labor, security guards work a standard 40 hours per week with shifts typically limited to eight consecutive hours as of 2026. Full-time employees receive at least 40 hours of paid sick leave annually plus employer-sponsored health coverage after 30 days under ACA rules. Overtime is paid for any hours beyond 40 in a workweek.
