Security Officer Dispatch Operator
Company
Allied Universal
Location
Dallas, TX
Job Type
Full-time
Posted
1 day ago
Via
via Allied Universal
Job Description
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch Operator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Dispatch professional, where you will monitor activity, coordinate communications, document incidents, and support officer response across the site. This role blends technology, teamwork, and customer service while helping to promote a secure environment. Bring your professionalism to a caring, agile, reliable, and innovative team that puts people first and acts with integrity.
Position Type: Full Time
Pay Rate: $22.00 / Hour
Job Schedule:
DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM
What You'll Do:
• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures, answering calls, and relaying information for security-related matters at the location.
• Monitor radios, phones, alarms, cameras, and/or other communication systems to receive reports of incidents, maintenance concerns, and emergency situations, then route information to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and helping coordinate security-related response activities across the site.
• Maintain accurate dispatch logs, incident records, and shift activity reports, noting calls for service, officer status, and key events during daily operations.
• Support site operations by communicating post assignments, tracking routine and priority requests, and helping to deter unauthorized activity through timely reporting and coordination.
Minimum Requirements:
• At least 1 year of security-related experience is required.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
.
As a Security Officer Dispatch Operator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Dispatch professional, where you will monitor activity, coordinate communications, document incidents, and support officer response across the site. This role blends technology, teamwork, and customer service while helping to promote a secure environment. Bring your professionalism to a caring, agile, reliable, and innovative team that puts people first and acts with integrity.
Position Type: Full Time
Pay Rate: $22.00 / Hour
Job Schedule:
DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM
What You'll Do:
• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures, answering calls, and relaying information for security-related matters at the location.
• Monitor radios, phones, alarms, cameras, and/or other communication systems to receive reports of incidents, maintenance concerns, and emergency situations, then route information to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and helping coordinate security-related response activities across the site.
• Maintain accurate dispatch logs, incident records, and shift activity reports, noting calls for service, officer status, and key events during daily operations.
• Support site operations by communicating post assignments, tracking routine and priority requests, and helping to deter unauthorized activity through timely reporting and coordination.
Minimum Requirements:
• At least 1 year of security-related experience is required.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in United States?
As per the U.S. Department of Labor, the minimum wage for security guard jobs in United States is $7.25 per hour as of January 1 2026. Security guards receive overtime pay at 1.5 times the regular rate for all hours over 40 in a workweek under the Fair Labor Standards Act. This federal floor applies nationwide with no exceptions for the occupation.
What education and experience are required to qualify for Security Guard Jobs in United States?
As per the U.S. Department of Labor, applicants for security guard jobs must be at least 18 years old and hold a high school diploma or GED as of 2026. No prior paid experience is required for entry-level unarmed positions though a clean criminal background check is mandatory. Armed guard roles additionally require state-specific firearms training completed before hire.
What documents are needed to apply for Security Guard Jobs in United States?
As per the U.S. Department of Labor, applicants must submit a completed I-9 form with proof of identity and work authorization such as a U.S. passport or driver's license plus Social Security card. A state-issued guard registration card and recent background check results are also required before starting work in 2026. Employers file these documents within three business days of hire.
What are the standard working hours and benefits for Security Guard Jobs in United States?
As per the U.S. Department of Labor, security guards work a standard 40 hours per week with shifts typically limited to eight consecutive hours as of 2026. Full-time employees receive at least 40 hours of paid sick leave annually plus employer-sponsored health coverage after 30 days under ACA rules. Overtime is paid for any hours beyond 40 in a workweek.
