Retail Security Officer

Retail Security Officer


Company
Elite Investigations
Location
Philadelphia, PA
Job Type
Full-time
Posted
11 hours ago
Via
via ZipRecruiter

Job Description
Retail Security Officer

Elite Investigations is seeking experienced and reliable Security Officers to join our growing team. As a Retail Security Officer, you will be held to above-quality standards as a server of our surrounding communities. In this position you must attain exceptional customer service skills, while striding in your confident presence with our clients. You must also have the ability to handle crisis situations at the client site, professionally, calmly, effectively, and efficiently.

As a Security Officer with our company, you will be responsible for initiating and completing daily reports in addition to reporting any emergencies. As a talented team member, you will command a high-standing presence when posted at our sites. Some of the other duties include but are not limited to the responsibilities listed below.

Responsibilities:
β€’ Demonstrates strong commanding presence by maintaining a confident, professional demeanor.
β€’ Projects authority through clear communication, appropriate posture, and consistent situational awareness.
β€’ Serve as a visible deterrent to theft, misconduct, and safety hazards.
β€’ Remain alert and observant at all times; monitoring and patrolling assigned areas to deter theft
β€’ Monitor and respond to alarms to detect potential theft
β€’ Communicate constantly with the manager on duty regarding any suspicious activity Implement loss prevention strategies and procedures to minimize risk
β€’ Greet all customers entering the store by saying β€œHello, welcome to [name of store].” and thank customers as they exit the store.
β€’ Provide excellent customer service by assisting customers with inquiries or concerns.
β€’ Retail Security Officers should be punctual and arrive prepared and on time for their scheduled shift.

Qualifications:
β€’ Must have a valid ID
β€’ Must be able to pass government background check.
β€’ Must have 2+ years' experience as a security officer
β€’ Strong knowledge of loss prevention an asset protection procedures and protocols
β€’ This is a patrolling position requiring you to be on your feet 8+ hours a day.
β€’ * You must be able to stand for the entirety of your shift without sitting or leaning.
β€’ Ability to handle stressful situations calmly and professionally, deescalating situations when required
β€’ Must be able to read, speak, and write the English language fluently
β€’ Must have open availability, including weekends.
β€’ * Weekends are required
β€’ Must have reliable transportation

Schedule:

Contract to start Mid-June:
β€’ 1st shift - Tuesday - Saturday (40 hours)
β€’ * Schedule times to be discussed with Management.

Compensation: Compensation for this role is set and is not subject to negotiation.

Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the federal minimum wage for cleaning staff jobs in the United States as of 2026?
The U.S. Department of Labor sets the federal minimum wage at $7.25 per hour for cleaning staff positions as of January 1, 2026. Employers must pay 1.5 times the regular rate for all hours worked over 40 in a workweek. Twenty-seven states enforce higher minimums including $16.50 per hour in Washington state effective January 1, 2026.
Q How many hours per week and what leave benefits apply to cleaning staff under federal law in 2026?
The U.S. Department of Labor requires cleaning staff to receive overtime pay after 40 hours in a workweek as of 2026. Full-time employees qualify for up to 12 weeks of unpaid Family and Medical Leave after 12 months of employment and 1,250 hours worked. No federal paid sick leave mandate exists but 14 states require at least 40 hours of paid sick leave annually starting January 1, 2026.
Q What education and experience are required for cleaning staff jobs in the United States?
The U.S. Department of Labor lists no formal education requirement for cleaning staff positions as of 2026. Most employers accept applicants with a high school diploma or equivalent and 0-6 months of prior experience. Background checks are mandatory for 78 percent of janitorial contracts under federal facility standards.
Q What documents are needed to apply for cleaning staff jobs through official U.S. government channels in 2026?
Applicants must submit Form I-9 employment eligibility verification and a valid Social Security card to the U.S. Department of Homeland Security as of 2026. A state-issued photo ID and proof of address dated within 30 days are also required for most federal contractor positions. No application fee is permitted under DOL rules.
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