Restaurant Host
Company
JW Marriott Houston Downtown
Location
Harris County, TX
Job Type
Full-time
Posted
1 day ago
Via
via BeBee
Apply On
Job Description
Division JW Marriott Houston
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the federal minimum wage for cleaning staff jobs in the United States as of 2026?
The U.S. Department of Labor sets the federal minimum wage at $7.25 per hour for cleaning staff positions as of January 1, 2026. Employers must pay 1.5 times the regular rate for all hours worked over 40 in a workweek. Twenty-seven states enforce higher minimums including $16.50 per hour in Washington state effective January 1, 2026.
How many hours per week and what leave benefits apply to cleaning staff under federal law in 2026?
The U.S. Department of Labor requires cleaning staff to receive overtime pay after 40 hours in a workweek as of 2026. Full-time employees qualify for up to 12 weeks of unpaid Family and Medical Leave after 12 months of employment and 1,250 hours worked. No federal paid sick leave mandate exists but 14 states require at least 40 hours of paid sick leave annually starting January 1, 2026.
What education and experience are required for cleaning staff jobs in the United States?
The U.S. Department of Labor lists no formal education requirement for cleaning staff positions as of 2026. Most employers accept applicants with a high school diploma or equivalent and 0-6 months of prior experience. Background checks are mandatory for 78 percent of janitorial contracts under federal facility standards.
What documents are needed to apply for cleaning staff jobs through official U.S. government channels in 2026?
Applicants must submit Form I-9 employment eligibility verification and a valid Social Security card to the U.S. Department of Homeland Security as of 2026. A state-issued photo ID and proof of address dated within 30 days are also required for most federal contractor positions. No application fee is permitted under DOL rules.
