Best Bar in the City Wants You - Operations Manager
Company
MONEYGUN
Location
Chicago, IL
Job Type
Full-time
Salary
70K–80K a year
Posted
2 days ago
Via
via Culinary Agents
Job Description
About Us:
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the federal minimum wage for cleaning staff jobs in the United States as of 2026?
The U.S. Department of Labor sets the federal minimum wage at $7.25 per hour for cleaning staff positions as of January 1, 2026. Employers must pay 1.5 times the regular rate for all hours worked over 40 in a workweek. Twenty-seven states enforce higher minimums including $16.50 per hour in Washington state effective January 1, 2026.
How many hours per week and what leave benefits apply to cleaning staff under federal law in 2026?
The U.S. Department of Labor requires cleaning staff to receive overtime pay after 40 hours in a workweek as of 2026. Full-time employees qualify for up to 12 weeks of unpaid Family and Medical Leave after 12 months of employment and 1,250 hours worked. No federal paid sick leave mandate exists but 14 states require at least 40 hours of paid sick leave annually starting January 1, 2026.
What education and experience are required for cleaning staff jobs in the United States?
The U.S. Department of Labor lists no formal education requirement for cleaning staff positions as of 2026. Most employers accept applicants with a high school diploma or equivalent and 0-6 months of prior experience. Background checks are mandatory for 78 percent of janitorial contracts under federal facility standards.
What documents are needed to apply for cleaning staff jobs through official U.S. government channels in 2026?
Applicants must submit Form I-9 employment eligibility verification and a valid Social Security card to the U.S. Department of Homeland Security as of 2026. A state-issued photo ID and proof of address dated within 30 days are also required for most federal contractor positions. No application fee is permitted under DOL rules.
