Event & Operations Manager - TAO Restaurant Chicago
Company
Tao Group Hospitality
Location
Chicago, IL
Job Type
Internship
Posted
4 days ago
Via
via BeBee
Apply On
Job Description
Event & Operations Manager - TAO Restaurant Chicago
Benefits
• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!
Overview
We are seeking a highly organized, dynamic, and hospitality-driven Event & Operations Manager to lead the seamless planning and execution of high-impact events within our multi-space venue. From full venue buyouts to large-scale special events, this role is critical in ensuring an exceptional client experience from contract to closeout. The ideal candidate will play a key role in all phases of event coordination—including pre-event planning, on-site execution, vendor communication, and post-event follow-up—while also supporting the sales team with both administrative and client-facing responsibilities. In addition to event oversight, this role is responsible for supervising front-of-house operations, managing team performance, and ensuring service excellence in accordance with company standards. You will engage directly with guests, staff, and leadership in a polished, courteous, and professional manner to deliver warm, gracious hospitality at every touchpoint.
Essential Functions
• Oversee setup, organization, and execution of large-scale special events across multiple venue spaces (e.g., nightclub buyouts, restaurant buyouts, full venue activations).
• Serve as the point of contact for internal pre-event logistics: request staffing support (club, restaurant, amenities) from relevant managers.
• Participate in all client planning calls post-contract, ensuring details, flow, and expectations are clearly defined and communicated.
• Update Banquet Event Orders (BEOs) with run-of-show details, upsells, and cost breakdowns; create internal SEO documentation as needed.
• Lead site visits and walkthroughs for clients and internal teams.
• Run day-of or pre-event team handoff meetings to align all departments.
• Assist with signage, branded materials, and floor plans for events.
• Close out BEOs in Micros and complete post-event summaries for internal teams.
• Support off-site events and occasional catering delivery needs when required.
• Oversee front-of-house operations with a focus on exceptional guest service.
• Support growth and development of FOH team members.
• Manage POS overrides, staff performance, and disciplinary actions.
• Address and resolve guest and team issues promptly and professionally.
• Reconcile end-of-shift financials and handle inventory/orders for supplies.
• Demonstrate a deep understanding of food and beverage offerings.
• Ensure compliance with all federal, state, and local regulations and company policies.
• Uphold Department of Health and sanitation standards.
• Lead opening and closing procedures, and communicate clearly with BOH during service.
• Attend and lead team meetings, training sessions, and pre-shift meetings.
• Maintain a positive, professional attitude and lead by example.
• Represent TAO Group Hospitality and our partner brands with professionalism and poise.
• Finalize events in TripleSeat, including closing details and financials.
• Create and format custom event menus and bookmarks; prepare and print for service teams.
• Support sales team with planning and coordination of events post-contract (in close collaboration with operations).
• Assist with lead intake: respond to inquiries, input leads into TripleSeat, assign to sales managers, and log details in internal systems.
• Maintain TripleSeat with updated menus, picklists, and event imagery.
• Send out finalized BEOs for weekly planning meetings.
• Attend tastings, networking events, and client entertainment outings as a representative of the venue.
• Assist and/ or complete additional tasks as assigned
Education / Working Knowledge
• Experience in venue-based event production
• Familiarity with Chicago’s hospitality scene or event vendors
• Experience with VIP client relations or luxury event planning
• Ability to work under pressure and meet deadlines
• Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
• 21+ years of age
Skills, Physical Demands, Work Environment, and Schedule
The work environment characteristics and/or physical demands described here are represen
Benefits
• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!
Overview
We are seeking a highly organized, dynamic, and hospitality-driven Event & Operations Manager to lead the seamless planning and execution of high-impact events within our multi-space venue. From full venue buyouts to large-scale special events, this role is critical in ensuring an exceptional client experience from contract to closeout. The ideal candidate will play a key role in all phases of event coordination—including pre-event planning, on-site execution, vendor communication, and post-event follow-up—while also supporting the sales team with both administrative and client-facing responsibilities. In addition to event oversight, this role is responsible for supervising front-of-house operations, managing team performance, and ensuring service excellence in accordance with company standards. You will engage directly with guests, staff, and leadership in a polished, courteous, and professional manner to deliver warm, gracious hospitality at every touchpoint.
Essential Functions
• Oversee setup, organization, and execution of large-scale special events across multiple venue spaces (e.g., nightclub buyouts, restaurant buyouts, full venue activations).
• Serve as the point of contact for internal pre-event logistics: request staffing support (club, restaurant, amenities) from relevant managers.
• Participate in all client planning calls post-contract, ensuring details, flow, and expectations are clearly defined and communicated.
• Update Banquet Event Orders (BEOs) with run-of-show details, upsells, and cost breakdowns; create internal SEO documentation as needed.
• Lead site visits and walkthroughs for clients and internal teams.
• Run day-of or pre-event team handoff meetings to align all departments.
• Assist with signage, branded materials, and floor plans for events.
• Close out BEOs in Micros and complete post-event summaries for internal teams.
• Support off-site events and occasional catering delivery needs when required.
• Oversee front-of-house operations with a focus on exceptional guest service.
• Support growth and development of FOH team members.
• Manage POS overrides, staff performance, and disciplinary actions.
• Address and resolve guest and team issues promptly and professionally.
• Reconcile end-of-shift financials and handle inventory/orders for supplies.
• Demonstrate a deep understanding of food and beverage offerings.
• Ensure compliance with all federal, state, and local regulations and company policies.
• Uphold Department of Health and sanitation standards.
• Lead opening and closing procedures, and communicate clearly with BOH during service.
• Attend and lead team meetings, training sessions, and pre-shift meetings.
• Maintain a positive, professional attitude and lead by example.
• Represent TAO Group Hospitality and our partner brands with professionalism and poise.
• Finalize events in TripleSeat, including closing details and financials.
• Create and format custom event menus and bookmarks; prepare and print for service teams.
• Support sales team with planning and coordination of events post-contract (in close collaboration with operations).
• Assist with lead intake: respond to inquiries, input leads into TripleSeat, assign to sales managers, and log details in internal systems.
• Maintain TripleSeat with updated menus, picklists, and event imagery.
• Send out finalized BEOs for weekly planning meetings.
• Attend tastings, networking events, and client entertainment outings as a representative of the venue.
• Assist and/ or complete additional tasks as assigned
Education / Working Knowledge
• Experience in venue-based event production
• Familiarity with Chicago’s hospitality scene or event vendors
• Experience with VIP client relations or luxury event planning
• Ability to work under pressure and meet deadlines
• Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
• 21+ years of age
Skills, Physical Demands, Work Environment, and Schedule
The work environment characteristics and/or physical demands described here are represen
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the federal minimum wage for cleaning staff jobs in the United States as of 2026?
The U.S. Department of Labor sets the federal minimum wage at $7.25 per hour for cleaning staff positions as of January 1, 2026. Employers must pay 1.5 times the regular rate for all hours worked over 40 in a workweek. Twenty-seven states enforce higher minimums including $16.50 per hour in Washington state effective January 1, 2026.
How many hours per week and what leave benefits apply to cleaning staff under federal law in 2026?
The U.S. Department of Labor requires cleaning staff to receive overtime pay after 40 hours in a workweek as of 2026. Full-time employees qualify for up to 12 weeks of unpaid Family and Medical Leave after 12 months of employment and 1,250 hours worked. No federal paid sick leave mandate exists but 14 states require at least 40 hours of paid sick leave annually starting January 1, 2026.
What education and experience are required for cleaning staff jobs in the United States?
The U.S. Department of Labor lists no formal education requirement for cleaning staff positions as of 2026. Most employers accept applicants with a high school diploma or equivalent and 0-6 months of prior experience. Background checks are mandatory for 78 percent of janitorial contracts under federal facility standards.
What documents are needed to apply for cleaning staff jobs through official U.S. government channels in 2026?
Applicants must submit Form I-9 employment eligibility verification and a valid Social Security card to the U.S. Department of Homeland Security as of 2026. A state-issued photo ID and proof of address dated within 30 days are also required for most federal contractor positions. No application fee is permitted under DOL rules.
