Housekeeping Operations Manager

Housekeeping Operations Manager


Company
THE PAN PACIFIC HOTEL SINGAPORE
Location
Singapore
Job Type
Contractor
Posted
3 days ago
Via
via BeBee

Job Description
Roles & Responsibilities

We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.

Job Responsibilities:

Learning and Development
• Educate Housekeeping Associates in their respective roles.
• Train and develop Team Leaders/Supervisors.
• Schedule and conduct daily communication meetings with associates.
• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.

Projects:
• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.
• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.
• Ensure the completion of all work orders related to housekeeping.
• Conduct annual inventories of all housekeeping equipment.
• Assist in overseeing external contractors to ensure compliance with local policies and standards.

Service Standardization
• Maintain high levels of guest service, ensuring timely and professional responses.
• Supervising the Rooms Operation Management System.
• Support and assign associates as needed to meet guest service demands.
• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.
• Conduct regular inspections of work areas maintained by Housekeeping Associates.
• Propose action plans to achieve service excellence.
• Establish strong hygiene practices.

Job Requirements:
• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.
• Strong knowledge of cleaning techniques, procedures, and cleaning products.
• A diploma in Hotel Management or a related field is preferred.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Tell employers what skills you have

Background Checks

Front Office

Childcare

Budgets

Preventive Maintenance

Housekeeping

Interpersonal Skills

Inventory

Property

Compliance

Furniture

Excess

Service Excellence

Hotel Management

Training Staff

Hospitality

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum monthly salary for packing jobs in Singapore as of 2026?
The Ministry of Manpower sets the minimum monthly basic salary for Work Permit holders in packing roles at SGD 1,600 from 1 January 2026, with overtime paid at 1.5 times the hourly rate beyond 44 hours weekly. Employers must also provide a fixed monthly allowance of at least SGD 200 for transport and meals. This rate applies to all new and renewed contracts starting in 2026.
Q What work permit is required for foreigners applying to packing jobs in Singapore in 2026?
Foreigners must hold a valid Work Permit issued by the Ministry of Manpower for packing jobs, with applications submitted only through approved employment agencies by 31 March 2026. The permit costs SGD 30 for issuance and requires a security bond of SGD 5,000 from the employer. Renewal must occur at least one month before expiry.
Q What education and experience are needed for packing jobs in Singapore?
The Ministry of Manpower requires packing job applicants to have completed at least secondary school education and six months of prior warehouse experience verified by payslips. No formal certification is mandatory but forklift operation experience adds SGD 150 to the base salary from 2026.
Q What documents are needed to apply for packing jobs in Singapore?
Applicants must submit a valid passport, educational certificates, and employment references to the Ministry of Manpower portal by the 15th of each month for processing within 14 working days. A medical report from an approved clinic dated within three months is also mandatory for Work Permit approval.
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