Housekeeping Operations Manager

Housekeeping Operations Manager


Company
THE PAN PACIFIC HOTEL SINGAPORE
Location
Singapore
Job Type
Contractor
Posted
3 days ago
Via
via BeBee

Job Description
Roles & Responsibilities

We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.

Job Responsibilities:

Learning and Development
• Educate Housekeeping Associates in their respective roles.
• Train and develop Team Leaders/Supervisors.
• Schedule and conduct daily communication meetings with associates.
• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.

Projects:
• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.
• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.
• Ensure the completion of all work orders related to housekeeping.
• Conduct annual inventories of all housekeeping equipment.
• Assist in overseeing external contractors to ensure compliance with local policies and standards.

Service Standardization
• Maintain high levels of guest service, ensuring timely and professional responses.
• Supervising the Rooms Operation Management System.
• Support and assign associates as needed to meet guest service demands.
• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.
• Conduct regular inspections of work areas maintained by Housekeeping Associates.
• Propose action plans to achieve service excellence.
• Establish strong hygiene practices.

Job Requirements:
• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.
• Strong knowledge of cleaning techniques, procedures, and cleaning products.
• A diploma in Hotel Management or a related field is preferred.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Tell employers what skills you have

Background Checks

Front Office

Childcare

Budgets

Preventive Maintenance

Housekeeping

Interpersonal Skills

Inventory

Property

Compliance

Furniture

Excess

Service Excellence

Hotel Management

Training Staff

Hospitality

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum monthly salary for security guards in Singapore under the Progressive Wage Model in 2026?
As per the Ministry of Manpower, the minimum monthly wage for entry-level security officers in Singapore is SGD 2,050 as of 1 January 2026 under the Progressive Wage Model. Security guards working overtime must receive at least 1.5 times the hourly rate for hours beyond 44 per week. Employers must also contribute SGD 102.50 monthly to the worker's CPF account at the standard rate.
Q What work permit requirements apply to foreign security guards seeking jobs in Singapore in 2026?
As per the Ministry of Manpower, foreign security guards must hold a valid Work Permit issued before starting employment, with employers paying a monthly foreign worker levy of SGD 300 for basic skilled workers. Applicants require a valid passport, medical insurance coverage of at least SGD 15,000, and security screening clearance. The permit duration is up to 2 years and renewable only if the worker passes the required medical examination every 6 months.
Q What education and experience criteria must security guards meet for employment in Singapore in 2026?
As per the Ministry of Manpower, security guards require completion of the National Police Academy's 16-hour Basic Security Training course and at least 1 year of relevant experience for non-entry roles. No formal academic qualifications are mandated, but candidates must be at least 18 years old and pass a medical fitness test. Employers verify these through the Security Industry Regulatory Framework before hiring.
Q What documents are needed to apply for a security guard job in Singapore in 2026?
As per the Ministry of Manpower, applicants must submit a valid NRIC or Work Permit, Security Officer Licence from the Police Licensing & Regulatory Department, and educational certificates during the job application. Additional documents include a recent passport-sized photo, CPF contribution statement, and employment contract signed by the employer. All submissions occur via the MOM Work Pass Online portal at least 7 days before the start date.
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