Assistant Operations Manager, Cleaning
Company
PRINCE'S LANDSCAPE PTE. LTD.
Location
Singapore
Salary
$3.5K–$4K a month
Posted
3 days ago
Via
via MyCareersFuture
Job Description
The Cleaning Assistant Operations Manager is responsible for overseeing the daily operations of cleaning services across multiple sites. This role ensures service quality, manpower efficiency, client satisfaction, and compliance with industry standards, while supporting business growth and operational excellence.
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum monthly salary for security guards in Singapore under the Progressive Wage Model in 2026?
As per the Ministry of Manpower, the minimum monthly wage for entry-level security officers in Singapore is SGD 2,050 as of 1 January 2026 under the Progressive Wage Model. Security guards working overtime must receive at least 1.5 times the hourly rate for hours beyond 44 per week. Employers must also contribute SGD 102.50 monthly to the worker's CPF account at the standard rate.
What work permit requirements apply to foreign security guards seeking jobs in Singapore in 2026?
As per the Ministry of Manpower, foreign security guards must hold a valid Work Permit issued before starting employment, with employers paying a monthly foreign worker levy of SGD 300 for basic skilled workers. Applicants require a valid passport, medical insurance coverage of at least SGD 15,000, and security screening clearance. The permit duration is up to 2 years and renewable only if the worker passes the required medical examination every 6 months.
What education and experience criteria must security guards meet for employment in Singapore in 2026?
As per the Ministry of Manpower, security guards require completion of the National Police Academy's 16-hour Basic Security Training course and at least 1 year of relevant experience for non-entry roles. No formal academic qualifications are mandated, but candidates must be at least 18 years old and pass a medical fitness test. Employers verify these through the Security Industry Regulatory Framework before hiring.
What documents are needed to apply for a security guard job in Singapore in 2026?
As per the Ministry of Manpower, applicants must submit a valid NRIC or Work Permit, Security Officer Licence from the Police Licensing & Regulatory Department, and educational certificates during the job application. Additional documents include a recent passport-sized photo, CPF contribution statement, and employment contract signed by the employer. All submissions occur via the MOM Work Pass Online portal at least 7 days before the start date.
