Operations Officer - Security
Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the daily minimum wage rate for security guards in Metro Manila as of 2026?
The Department of Labor and Employment sets the minimum wage for security guards in the National Capital Region at PHP 645 per day effective January 1, 2026. This rate includes the PHP 45 cost-of-living allowance and applies to an 8-hour workday. Night shift differential adds 10% to the hourly rate for work between 10 PM and 6 AM.
What education and age requirements must I meet to apply for a security guard position in the Philippines?
Applicants must be at least 18 years old and not more than 35 years old at the time of hiring per Department of Labor and Employment guidelines. A high school diploma or equivalent is required along with completion of a 6-day pre-licensing training course. No prior experience is mandated for entry-level positions.
Which documents are required when applying for security guard jobs through DOLE-accredited agencies?
Job seekers must submit a valid government-issued ID, NBI clearance issued within the last 6 months, and a barangay clearance. Additional requirements include the Security Guard License from SOSIA and a medical certificate from a DOLE-accredited clinic dated within 3 months.
How many hours per week can security guards legally work and what overtime rate applies in 2026?
Security guards are limited to a maximum of 48 hours per week under Department of Labor and Employment rules. Overtime beyond 8 hours daily is paid at 125% of the regular hourly rate or PHP 100.78 per hour based on the PHP 645 daily minimum. Rest days must be provided at least once every 7 days.
