Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the daily minimum wage rate for security guards in Metro Manila as of 2026?
The Department of Labor and Employment sets the minimum wage for security guards in the National Capital Region at PHP 645 per day effective January 1, 2026. This rate includes the PHP 45 cost-of-living allowance and applies to an 8-hour workday. Night shift differential adds 10% to the hourly rate for work between 10 PM and 6 AM.
Q What education and age requirements must I meet to apply for a security guard position in the Philippines?
Applicants must be at least 18 years old and not more than 35 years old at the time of hiring per Department of Labor and Employment guidelines. A high school diploma or equivalent is required along with completion of a 6-day pre-licensing training course. No prior experience is mandated for entry-level positions.
Q Which documents are required when applying for security guard jobs through DOLE-accredited agencies?
Job seekers must submit a valid government-issued ID, NBI clearance issued within the last 6 months, and a barangay clearance. Additional requirements include the Security Guard License from SOSIA and a medical certificate from a DOLE-accredited clinic dated within 3 months.
Q How many hours per week can security guards legally work and what overtime rate applies in 2026?
Security guards are limited to a maximum of 48 hours per week under Department of Labor and Employment rules. Overtime beyond 8 hours daily is paid at 125% of the regular hourly rate or PHP 100.78 per hour based on the PHP 645 daily minimum. Rest days must be provided at least once every 7 days.
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