AREA OPERATIONS OFFICER
Company
LIBERTY INVESTIGATION AND SECURITY AGENCY, INC.
Location
Caloocan, Metro Manila
Job Type
Full-time
Posted
19 days ago
Via
via BeBee
Apply On
Job Description
JOB DESCRIPTION: AREA OPERATIONS OFFICER (AOO)## Position Summary The Area Operations Officer is responsible for overseeing, coordinating, and managing all security operations and personnel within a designated geographical area. This role ensures strict compliance with agency standards, client Service Level Agreements (SLAs), and statutory regulations (such as PNP-SOSIA mandates). The AOO focuses on maintaining high operational readiness, resolving field issues, and fostering excellent client relations.
Key Responsibilities and Duties1.
Operational
Oversight &
• Command
• Field Inspections: Conduct regular, unannounced daytime and nighttime inspections of security detachments to ensure guards are alert, properly uniformed, and performing duties according to Post Orders.
• Logistics &
• Equipment Management: Monitor the condition and accountability of agency-issued properties, including firearms, ammunition, communication radios, surveillance technology, and uniform paraphernalia. Ensure proper maintenance logs are kept.
• Emergency Response: Serve as the first line of command during critical incidents, breaches, or emergencies within the assigned area. Implement contingency plans and coordinate with local law enforcement (PNP) or emergency services when necessary.
• Personnel Management &
• Training
• Deployment &
• Scheduling: Ensure all posts are adequately manned. Coordinate with detachment commanders or shift supervisors to manage guard attendance, leaves, and sudden vacancies to prevent "no-guard" situations.
• Discipline &
• Performance Review: Implement the agency's disciplinary code for infractions (e.g., sleeping on duty, tardiness, improper uniform). Conduct regular performance evaluations of Security Officers (SOs) and Security Guards (SGs).
• On-Site Training: Identify training gaps and conduct regular pep talks, briefings, and refresher training on customer service, courtesy, emergency procedures, and firearm safety.
• Client Relations &
• Quality Assurance
• Client Coordination: Act as the main point of contact for clients within the area. Conduct regular courtesy calls and meetings to assess client satisfaction and proactively address security concerns.
• Security Surveys &
• Risk Assessment: Periodically assess client premises for vulnerability, hazard, and security risks, and recommend standard operating procedure (SOP) adjustments or physical security upgrades to the client and agency management.
• Administrative &
• Compliance
• Report Generation: Prepare and submit timely operational reports, including Daily Shift Reports, Incident Reports (when applicable), and Monthly Operations Summaries to the Operations Manager.
• Regulatory Compliance: Ensure all deployed personnel possess valid security licenses, firearms allocations match the approved Licenses to Operate (LTO), and detachment logbooks are properly maintained for audit readiness.
Pay: Php27,000.00 - Php30,000.00 per month
Benefits
• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Fuel discount
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided
Ability to commute/relocate
• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)
Experience
• AREA OPERATIONS OFFICER: 1 year (Required)
License/Certification
• CERTIFIED SECURITY PROFESSIONAL (Required)
• SECURITY OFFICER LICENSE (Required)
Work Location: In person
Key Responsibilities and Duties1.
Operational
Oversight &
• Command
• Field Inspections: Conduct regular, unannounced daytime and nighttime inspections of security detachments to ensure guards are alert, properly uniformed, and performing duties according to Post Orders.
• Logistics &
• Equipment Management: Monitor the condition and accountability of agency-issued properties, including firearms, ammunition, communication radios, surveillance technology, and uniform paraphernalia. Ensure proper maintenance logs are kept.
• Emergency Response: Serve as the first line of command during critical incidents, breaches, or emergencies within the assigned area. Implement contingency plans and coordinate with local law enforcement (PNP) or emergency services when necessary.
• Personnel Management &
• Training
• Deployment &
• Scheduling: Ensure all posts are adequately manned. Coordinate with detachment commanders or shift supervisors to manage guard attendance, leaves, and sudden vacancies to prevent "no-guard" situations.
• Discipline &
• Performance Review: Implement the agency's disciplinary code for infractions (e.g., sleeping on duty, tardiness, improper uniform). Conduct regular performance evaluations of Security Officers (SOs) and Security Guards (SGs).
• On-Site Training: Identify training gaps and conduct regular pep talks, briefings, and refresher training on customer service, courtesy, emergency procedures, and firearm safety.
• Client Relations &
• Quality Assurance
• Client Coordination: Act as the main point of contact for clients within the area. Conduct regular courtesy calls and meetings to assess client satisfaction and proactively address security concerns.
• Security Surveys &
• Risk Assessment: Periodically assess client premises for vulnerability, hazard, and security risks, and recommend standard operating procedure (SOP) adjustments or physical security upgrades to the client and agency management.
• Administrative &
• Compliance
• Report Generation: Prepare and submit timely operational reports, including Daily Shift Reports, Incident Reports (when applicable), and Monthly Operations Summaries to the Operations Manager.
• Regulatory Compliance: Ensure all deployed personnel possess valid security licenses, firearms allocations match the approved Licenses to Operate (LTO), and detachment logbooks are properly maintained for audit readiness.
Pay: Php27,000.00 - Php30,000.00 per month
Benefits
• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Fuel discount
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided
Ability to commute/relocate
• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)
Experience
• AREA OPERATIONS OFFICER: 1 year (Required)
License/Certification
• CERTIFIED SECURITY PROFESSIONAL (Required)
• SECURITY OFFICER LICENSE (Required)
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the daily minimum wage rate for security guards in Metro Manila as of 2026?
The Department of Labor and Employment sets the minimum wage for security guards in the National Capital Region at PHP 645 per day effective January 1, 2026. This rate includes the PHP 45 cost-of-living allowance and applies to an 8-hour workday. Night shift differential adds 10% to the hourly rate for work between 10 PM and 6 AM.
What education and age requirements must I meet to apply for a security guard position in the Philippines?
Applicants must be at least 18 years old and not more than 35 years old at the time of hiring per Department of Labor and Employment guidelines. A high school diploma or equivalent is required along with completion of a 6-day pre-licensing training course. No prior experience is mandated for entry-level positions.
Which documents are required when applying for security guard jobs through DOLE-accredited agencies?
Job seekers must submit a valid government-issued ID, NBI clearance issued within the last 6 months, and a barangay clearance. Additional requirements include the Security Guard License from SOSIA and a medical certificate from a DOLE-accredited clinic dated within 3 months.
How many hours per week can security guards legally work and what overtime rate applies in 2026?
Security guards are limited to a maximum of 48 hours per week under Department of Labor and Employment rules. Overtime beyond 8 hours daily is paid at 125% of the regular hourly rate or PHP 100.78 per hour based on the PHP 645 daily minimum. Rest days must be provided at least once every 7 days.
