Housekeeping with Guest Relations Background

Housekeeping with Guest Relations Background


Company
RVC Management Corporation
Location
Cebu City, Cebu
Job Type
Full-time
Posted
7 days ago
Via
via Mynimo
Apply On

Job Description
RVC MANAGEMENT CORPORATION

Is currently looking for:

HOUSEKEEPING WITH GUEST RELATIONS BACKGROUND

Job Summary

The Housekeeping Staff is responsible for maintaining the cleanliness, sanitation, and overall presentation of rooms, villas, and common areas while also providing excellent guest assistance and hospitality service. The role requires attention to detail, professionalism, and the ability to handle guest concerns and requests efficiently to ensure a positive guest experience

Scope of Work / Duties and Responsibilities:
• Clean and prepare bedrooms of villas, pavilion kitchens, and common areas according to company cleanliness and sanitation standards.
• Replace linens, towels, toiletries, and guest amenities regularly and ensure all items are complete before guest arrival.
• Inspect rooms and facilities to ensure cleanliness, functionality, and readiness for check-in.
• Assist guests courteously with inquiries, requests, and concerns, and coordinate with management when necessary.
• Report maintenance issues, damages, missing items, or safety concerns immediately.
• Maintain proper handling and storage of cleaning equipment, linens, and housekeeping supplies.
• Monitor inventory of housekeeping items and report shortages for replenishment.
• Support guest check-in and check-out preparation by ensuring rooms are fully ready on time.
• Handle lost and found items following company procedures.
• Maintain professionalism, proper grooming, and excellent customer service at all times.
• Ensure compliance with company policies, hygiene standards, safety protocols, and barangay/community regulations.
• Assist in other operational duties assigned by management to support smooth daily operations.

Qualifications:
• Preferably with experience in housekeeping, hospitality, hotel, resort, airbnb, or villa operations.
• Having a background in guest relations or customer service is an advantage.
• Physically fit and able to perform cleaning and lifting tasks.
• Detail-oriented, organized, and reliable.
• Good communication and interpersonal skills.
• Honest, hardworking, and able to work with minimal supervision.
• Willing to work flexible schedules, weekends, and holidays if needed.
• Able to communicate in English fluently

Key Skills:
• Housekeeping Operations
• Guest Relations
• Customer Service
• Attention to Detail
• Time Management
• Cleaning and Sanitation
• Communication Skills
• Teamwork and Hospitality

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the daily minimum wage rate for security guards in Metro Manila as of 2026?
The Department of Labor and Employment sets the minimum wage for security guards in the National Capital Region at PHP 645 per day effective January 1, 2026. This rate includes the PHP 45 cost-of-living allowance and applies to an 8-hour workday. Night shift differential adds 10% to the hourly rate for work between 10 PM and 6 AM.
Q What education and age requirements must I meet to apply for a security guard position in the Philippines?
Applicants must be at least 18 years old and not more than 35 years old at the time of hiring per Department of Labor and Employment guidelines. A high school diploma or equivalent is required along with completion of a 6-day pre-licensing training course. No prior experience is mandated for entry-level positions.
Q Which documents are required when applying for security guard jobs through DOLE-accredited agencies?
Job seekers must submit a valid government-issued ID, NBI clearance issued within the last 6 months, and a barangay clearance. Additional requirements include the Security Guard License from SOSIA and a medical certificate from a DOLE-accredited clinic dated within 3 months.
Q How many hours per week can security guards legally work and what overtime rate applies in 2026?
Security guards are limited to a maximum of 48 hours per week under Department of Labor and Employment rules. Overtime beyond 8 hours daily is paid at 125% of the regular hourly rate or PHP 100.78 per hour based on the PHP 645 daily minimum. Rest days must be provided at least once every 7 days.
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