Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the daily minimum wage for cleaning staff jobs in Metro Manila as of 2026?
The Department of Labor and Employment sets the daily minimum wage for service establishments in the National Capital Region at PHP 645 effective January 2026. Cleaning staff receive an additional PHP 161.25 for overtime work beyond eight hours per day.
Q What education and experience are required to qualify for cleaning staff positions in the Philippines?
Applicants need at least high school completion or its equivalent and no prior experience is mandated by the Department of Labor and Employment for entry-level cleaning roles. Employers must provide on-the-job safety training within the first week of employment.
Q What documents are needed to apply for a cleaning staff job through official channels in 2026?
Job seekers must submit a valid government-issued ID, birth certificate, and NBI clearance dated within six months to the Public Employment Service Office. A barangay clearance and medical certificate from a DOH-accredited clinic are also required before signing the employment contract.
Q How many hours can cleaning staff legally work per week and what leave benefits apply in 2026?
Cleaning staff are limited to 48 hours per week with at least one rest day under the Labor Code enforced by the Department of Labor and Employment. They are entitled to five days of service incentive leave after one year of service plus 105 days of maternity leave or seven days of paternity leave when applicable.
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