Cities
Cleaner Male
Company
The Bannatyne Group
Location
West Midlands
Posted
2 days ago
Via
via Caterer.com
Apply On
Job Description
Job Title : Membercare Assistant
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Newport
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Newport
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the National Living Wage rate for restaurant workers aged 21 and over in the United Kingdom from April 2026?
As per the GOV.UK, the National Living Wage for workers aged 21 and over in United Kingdom restaurant jobs is £12.80 per hour from 1 April 2026. Employers must pay this rate for all hours worked including trial shifts, with underpayment leading to arrears and penalties of up to 200% of arrears. Overtime does not attract a higher statutory rate but must still meet the minimum.
What visa allows non-UK citizens to work in restaurant jobs in the United Kingdom in 2026?
As per the GOV.UK, the Skilled Worker visa permits non-UK citizens to take restaurant roles such as chefs if the job meets the £38,700 salary threshold or the going rate for the occupation code from 1 January 2026. Applicants must hold a valid Certificate of Sponsorship issued by a licensed sponsor and pay the Immigration Health Surcharge of £1,035 per year.
What age and right-to-work requirements apply for starting restaurant employment in the United Kingdom?
As per the GOV.UK, restaurant workers in United Kingdom must be at least 16 years old, with those aged 16-17 entitled to the £7.55 per hour National Minimum Wage rate from April 2026. Employers must complete a right-to-work check before the first day of work using a valid passport or biometric residence permit.
Which documents are required to apply for a restaurant job and start work in the United Kingdom?
As per the GOV.UK, applicants for restaurant jobs must provide proof of right to work, photo ID such as a passport, and proof of address dated within three months. Food handlers must also hold a valid Level 2 Food Hygiene Certificate before handling food from 2026.
