Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

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GOV.UK states the National Living Wage for workers aged 21 and over is £12.80 per hour as of April 2026. Plumbers must receive at least this rate for all hours worked including overtime at 1.5 times the rate. Employers in the construction sector are required to keep records for 3 years.
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GOV.UK requires plumbers to hold a Level 2 or Level 3 NVQ Diploma in Plumbing and Heating or equivalent plus 2 years of relevant experience for most roles. Applicants must also complete the Construction Skills Certification Scheme card before starting work on sites. No formal degree is needed but Gas Safe registration is mandatory for gas-related tasks.
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Applicants must submit a CV, proof of NVQ qualifications, CSCS card, and right to work documents via the Find a Job service on GOV.UK. References from previous employers covering the last 2 years and a valid passport are also required for shortlisted candidates. Applications are processed within 10 working days for most listings.
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