Waiter/Waitress - London

Waiter/Waitress - London


Company
Big Mamma
Location
London
Via
via Big Mamma

Job Description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a passionate Waiter/Waitress to join our team!

The role

As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.

You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude

About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends

What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

#joinbigmammauk

Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the National Living Wage rate for plumbers in the United Kingdom from April 2026?
GOV.UK states the National Living Wage for workers aged 21 and over is £12.80 per hour as of April 2026. Plumbers must receive at least this rate for all hours worked including overtime at 1.5 times the rate. Employers in the construction sector are required to keep records for 3 years.
Q What salary threshold applies for a Skilled Worker visa as a plumber in the United Kingdom in 2026?
The UK government requires a minimum salary of £38,700 or the going rate for the occupation code 5314 whichever is higher for a Skilled Worker visa in 2026. Plumbers must have a job offer from a licensed sponsor and a certificate of sponsorship issued no more than 3 months before the application. The visa allows stays up to 5 years initially.
Q What qualifications and experience are required to work as a plumber in the United Kingdom?
GOV.UK requires plumbers to hold a Level 2 or Level 3 NVQ Diploma in Plumbing and Heating or equivalent plus 2 years of relevant experience for most roles. Applicants must also complete the Construction Skills Certification Scheme card before starting work on sites. No formal degree is needed but Gas Safe registration is mandatory for gas-related tasks.
Q What documents are needed to apply for plumber jobs through the UK government portal in 2026?
Applicants must submit a CV, proof of NVQ qualifications, CSCS card, and right to work documents via the Find a Job service on GOV.UK. References from previous employers covering the last 2 years and a valid passport are also required for shortlisted candidates. Applications are processed within 10 working days for most listings.
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