Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What exact hourly rate must employers pay security guards on night shifts in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for workers aged 21 and over is £12.75 per hour from 1 April 2026. Security guards on night shifts between 11pm and 6am must receive this rate plus any contractual shift premium. Employers cannot pay less even on zero-hour contracts.
Q Do I need an SIA licence to work as a security guard in the United Kingdom and what is the 2026 application fee?
As per GOV.UK, all security guards must hold a valid SIA licence before starting work. The front-line licence application fee is £228 for a three-year licence in 2026. Applicants must complete a Level 2 qualification and pass an identity check.
Q How many hours can a security guard legally work per week in the United Kingdom including overtime in 2026?
As per GOV.UK, the maximum average working week is 48 hours over a 17-week reference period. Security guards can opt out of the 48-hour limit but must still receive 5.6 weeks of paid annual leave. Overtime must be paid at least at the National Living Wage rate.
Q What tax code and personal allowance apply to security guard wages in the United Kingdom for the 2026/27 tax year?
As per HMRC, the personal allowance for 2026/27 is £12,570 with tax code 1257L for most employees. Security guards earning under £50,270 pay 20% income tax on earnings above the allowance. National Insurance is deducted at 8% above £12,570.
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