Front of House Officer - Night

Front of House Officer - Night


Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass

Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!

We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.

At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.

What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV

Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills

If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the National Living Wage rate for HGV drivers in the United Kingdom from April 2026?
The National Living Wage for drivers aged 21 and over is £12.80 per hour as of 1 April 2026. All hours including loading and waiting time must be paid at this rate with no exceptions for piecework. Employers must also pay £1.26 per hour extra for night work between 11pm and 6am.
Q Which driving licence category and CPC qualification are required to drive 7.5 tonne lorries in the UK in 2026?
Drivers need a Category C1 licence plus Driver Certificate of Professional Competence (CPC) card issued by DVSA. The initial CPC costs £300 and requires 35 hours of periodic training every five years. Without a valid CPC card drivers cannot legally operate goods vehicles over 3.5 tonnes.
Q How many hours can lorry drivers legally work per week under GB domestic rules in 2026?
Drivers are limited to 10 hours driving per day and 48 hours per week on average over a 17-week reference period. They must take 11 consecutive hours of rest in every 24-hour period. Tachograph records must be kept for at least 28 days and shown to DVSA on request.
Q What visa route and salary threshold apply to non-UK lorry drivers applying for work in 2026?
Non-UK drivers must apply under the Skilled Worker visa with a minimum salary of £38,700 or the going rate for HGV drivers whichever is higher. The visa requires a Certificate of Sponsorship from a licensed employer and costs £719 for a three-year visa. Drivers from Ireland are exempt under Common Travel Area rules.
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