Front of House Security Officer

Front of House Security Officer


Company
IMPACT SERVICES LIMITED
Location
Manchester
Posted
15 days ago
Via
via GuardPass

Job Description
Position: Front of House Security Officer

Location: Manchester, M2

Pay Rate: £13.60

Hours: 48 hours per week 12 hour shifts

Benefits -
• Full uniform supplied
• Paid Holidays
• Pension Plan
• On going training
• Access to health & Wellbeing

Impact Services offers an industry-leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious, passionate, and forward-thinking security officer to join our team at various sites in the Manchester area. You should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader. We succeed because we employ hard-working, honest and reliable people who provide service excellence and wish to progress themselves along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A Front House Officer is responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities
• Maintain the Front of House area to ensure a professional appearance
• Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions, escalating where necessary
• Build professional relationships with occupiers and guests, ensuring all have a pleasant experience

Requirements
• A valid Door Supervisor or Security Guarding (essential)
• A valid CCTV Licence (essential)
• Right to work in the UK
• First Aid and Fire Marshal training (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Keen attention to detail
• Ability to remain calm and deal with emergencies
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the National Living Wage rate for cleaning staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for cleaning staff aged 21 and over is £12.40 per hour from 1 April 2026. Employers must pay this rate for every hour worked including overtime at the same hourly minimum. The rate applies to all cleaning contracts whether permanent, temporary or zero-hours.
Q What right-to-work documents must non-UK cleaning job applicants show in 2026?
As per GOV.UK, employers must complete a right-to-work check before hiring any cleaning staff. Acceptable documents include a UK passport, biometric residence permit or visa share code from the Home Office. Failure to verify documents can result in a £60,000 civil penalty per illegal worker.
Q Do cleaning staff jobs in the UK require formal qualifications or experience in 2026?
As per GOV.UK, no formal education or prior experience is required for most cleaning roles. Employers may request a basic DBS check for roles involving vulnerable adults or children, costing £18 for a standard check. COSHH training must be provided by the employer within the first month of work.
Q How many hours and holiday days are cleaning staff entitled to in the United Kingdom?
As per GOV.UK, full-time cleaning staff are entitled to 5.6 weeks of paid holiday per year based on a 37-hour working week. Workers must receive at least 11 hours rest between shifts and a 20-minute break if working more than 6 hours. Zero-hours contracts still qualify for pro-rated holiday pay.
View all 7 FAQs