Cities
Retail security officer
Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed
Job Description
About the role
Title – Retail security officer
Pay Rate – £13.58
Location – Birmingham
Shift Timings – Full time , 40 hours per week and must be able to work weekends
You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.
What will you get in return?
Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.
Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Title – Retail security officer
Pay Rate – £13.58
Location – Birmingham
Shift Timings – Full time , 40 hours per week and must be able to work weekends
You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.
What will you get in return?
Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.
Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage rate for cleaning staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for cleaning staff aged 21 and over is £12.40 per hour from 1 April 2026. Employers must pay this rate for every hour worked including overtime at the same hourly minimum. The rate applies to all cleaning contracts whether permanent, temporary or zero-hours.
What right-to-work documents must non-UK cleaning job applicants show in 2026?
As per GOV.UK, employers must complete a right-to-work check before hiring any cleaning staff. Acceptable documents include a UK passport, biometric residence permit or visa share code from the Home Office. Failure to verify documents can result in a £60,000 civil penalty per illegal worker.
Do cleaning staff jobs in the UK require formal qualifications or experience in 2026?
As per GOV.UK, no formal education or prior experience is required for most cleaning roles. Employers may request a basic DBS check for roles involving vulnerable adults or children, costing £18 for a standard check. COSHH training must be provided by the employer within the first month of work.
How many hours and holiday days are cleaning staff entitled to in the United Kingdom?
As per GOV.UK, full-time cleaning staff are entitled to 5.6 weeks of paid holiday per year based on a 37-hour working week. Workers must receive at least 11 hours rest between shifts and a 20-minute break if working more than 6 hours. Zero-hours contracts still qualify for pro-rated holiday pay.
