Cities
Food & Beverage Assistant (Restaurant)
Company
Edgbaston Park Hotel and Conference Centre
Location
Birmingham
Job Type
Part-time
Posted
8 days ago
Via
via Indeed
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Job Description
Job Ref: EDG1071
Branch: Edgbaston Park Hotel and Conference Centre
Location: Edgbaston Park Hotel and Conference Centre, Birmingham
Salary/Benefits: £12.71 per hour (pay award pending)
Contract type: Permanent
Hours: Part Time
Hours per week: 20
Posted date: 09/07/2026
Closing date: 09/08/2026
We’re proud to be a certified B Corp – one of only seven hotels/hotel groups in the UK to earn this prestigious accreditation. This means we’re part of a global community of businesses committed to using profits and purpose to make a positive impact on people and the planet. If you want to be part of a team that values sustainability, inclusivity and meaningful work, we’d love to hear from you.
We’re looking for an enthusiastic and dedicated Food Beverage Assistant to join our talented team and help deliver outstanding service across our Hotel and Conference Centre. Whether serving in the Bar, Restaurant or supporting Meetings, Conferences and Events, you’ll play an essential role in creating memorable experiences for every guest.
What you’ll be doing
As a Food Beverage Assistant, you’ll support the smooth running of all FB operations - from preparing and serving food and drinks, to setting up meeting rooms and special events. You’ll provide attentive, professional service, ensuring every guest feels genuinely welcomed and cared for.
Your responsibilities will include:
• Preparing and serving food and beverages to the highest standard of quality and presentation.
• Assisting with mise en place and ensuring all areas — including restaurant, bar, lounge, terrace, and conference spaces — are clean, organised and beautifully presented.
• Supporting the set-up, service and breakdown of conferences, banquets, weddings and private functions.
• Maintaining product and menu knowledge to make recommendations and discreetly maximise sales.
• Handling guest queries and minor complaints courteously, always seeking to exceed expectations.
• Working closely with colleagues across departments to ensure seamless service.
• Assisting with stock control, equipment care and general housekeeping to maintain efficient operations.
Depending on your area of focus, you may:
• In the Bar: Prepare cocktails and beverages to specification, maintain bar presentation, and deliver prompt, friendly service.
• In Conference Banqueting: Set up and service meeting rooms and events, ensuring every function runs smoothly.
• In the Restaurant: Greet and serve guests, maintain buffet presentation, and provide professional table service throughout breakfast, lunch and dinner.
About You
You’ll have a warm and welcoming manner, with a genuine passion for hospitality and guest service. Previous experience in a similar role within a hotel or restaurant environment would be an advantage, but full training will be provided.
You’ll also bring:
• Excellent communication and teamwork skills
• A professional appearance and positive attitude
• Flexibility to work a variety of shifts, including weekends and evenings
• A proactive approach and keen eye for detail
The Hotel reserves the right to close the vacancy early, should suitable applicants be found.
Edgbaston Park Hotel and Conference Centre is committed to being an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [email protected] or call the People Culture Team on 0121 414 8927.
Welcome to Edgbaston Park Hotel, a stylish and modern hotel located in the beautiful suburbs of Edgbaston, within close proximity to Birmingham city centre. Owned by University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham. As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.
Branch: Edgbaston Park Hotel and Conference Centre
Location: Edgbaston Park Hotel and Conference Centre, Birmingham
Salary/Benefits: £12.71 per hour (pay award pending)
Contract type: Permanent
Hours: Part Time
Hours per week: 20
Posted date: 09/07/2026
Closing date: 09/08/2026
We’re proud to be a certified B Corp – one of only seven hotels/hotel groups in the UK to earn this prestigious accreditation. This means we’re part of a global community of businesses committed to using profits and purpose to make a positive impact on people and the planet. If you want to be part of a team that values sustainability, inclusivity and meaningful work, we’d love to hear from you.
We’re looking for an enthusiastic and dedicated Food Beverage Assistant to join our talented team and help deliver outstanding service across our Hotel and Conference Centre. Whether serving in the Bar, Restaurant or supporting Meetings, Conferences and Events, you’ll play an essential role in creating memorable experiences for every guest.
What you’ll be doing
As a Food Beverage Assistant, you’ll support the smooth running of all FB operations - from preparing and serving food and drinks, to setting up meeting rooms and special events. You’ll provide attentive, professional service, ensuring every guest feels genuinely welcomed and cared for.
Your responsibilities will include:
• Preparing and serving food and beverages to the highest standard of quality and presentation.
• Assisting with mise en place and ensuring all areas — including restaurant, bar, lounge, terrace, and conference spaces — are clean, organised and beautifully presented.
• Supporting the set-up, service and breakdown of conferences, banquets, weddings and private functions.
• Maintaining product and menu knowledge to make recommendations and discreetly maximise sales.
• Handling guest queries and minor complaints courteously, always seeking to exceed expectations.
• Working closely with colleagues across departments to ensure seamless service.
• Assisting with stock control, equipment care and general housekeeping to maintain efficient operations.
Depending on your area of focus, you may:
• In the Bar: Prepare cocktails and beverages to specification, maintain bar presentation, and deliver prompt, friendly service.
• In Conference Banqueting: Set up and service meeting rooms and events, ensuring every function runs smoothly.
• In the Restaurant: Greet and serve guests, maintain buffet presentation, and provide professional table service throughout breakfast, lunch and dinner.
About You
You’ll have a warm and welcoming manner, with a genuine passion for hospitality and guest service. Previous experience in a similar role within a hotel or restaurant environment would be an advantage, but full training will be provided.
You’ll also bring:
• Excellent communication and teamwork skills
• A professional appearance and positive attitude
• Flexibility to work a variety of shifts, including weekends and evenings
• A proactive approach and keen eye for detail
The Hotel reserves the right to close the vacancy early, should suitable applicants be found.
Edgbaston Park Hotel and Conference Centre is committed to being an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [email protected] or call the People Culture Team on 0121 414 8927.
Welcome to Edgbaston Park Hotel, a stylish and modern hotel located in the beautiful suburbs of Edgbaston, within close proximity to Birmingham city centre. Owned by University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham. As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage rate for cleaning staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for cleaning staff aged 21 and over is £12.40 per hour from 1 April 2026. Employers must pay this rate for every hour worked including overtime at the same hourly minimum. The rate applies to all cleaning contracts whether permanent, temporary or zero-hours.
What right-to-work documents must non-UK cleaning job applicants show in 2026?
As per GOV.UK, employers must complete a right-to-work check before hiring any cleaning staff. Acceptable documents include a UK passport, biometric residence permit or visa share code from the Home Office. Failure to verify documents can result in a £60,000 civil penalty per illegal worker.
Do cleaning staff jobs in the UK require formal qualifications or experience in 2026?
As per GOV.UK, no formal education or prior experience is required for most cleaning roles. Employers may request a basic DBS check for roles involving vulnerable adults or children, costing £18 for a standard check. COSHH training must be provided by the employer within the first month of work.
How many hours and holiday days are cleaning staff entitled to in the United Kingdom?
As per GOV.UK, full-time cleaning staff are entitled to 5.6 weeks of paid holiday per year based on a 37-hour working week. Workers must receive at least 11 hours rest between shifts and a 20-minute break if working more than 6 hours. Zero-hours contracts still qualify for pro-rated holiday pay.
